---
title: "How popular is VitalCALL? Searches and AI answers in New Zealand"
description: "VitalCALL provides monitored personal emergency alarms in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/nz/brands/vitalcall"
publisher: "Brandwave"
---

# How popular is VitalCALL? Searches and AI answers in New Zealand

VitalCALL provides monitored personal emergency alarms in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Brand**: VitalCALL
- **Owned by**: Chubb Fire & Security
- **Market**: New Zealand
- **Measured month**: Oct 2026
- **Share of Search among monitored medical alarm providers**: 2%

## Where does VitalCALL compete?

| Competitive set | Rank | Share of Search | Estimated monthly branded searches |
| --- | --- | --- | --- |
| Monitored medical alarm providers | 4 | 2% | 80 |

- [Monitored medical alarm providers](/demand/nz/categories/nz-monitored-medical-alarm-providers)

## Top monitored medical alarm providers in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, VitalCALL was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. VitalCALL is the third most recommended of the four.

Brands get a higher AI rank if they are mentioned earlier in the answers that list options.

| Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it |
| --- | --- | --- | --- | --- |
| St John Medical Alarms | 1st | 3 of 3 | 1 of 2 | 4 of 5 |
| Freedom Medical Alarms | 2nd | 3 of 3 | 2 of 2 | 5 of 5 |
| VitalCALL | 3rd | 2 of 3 | 1 of 2 | 3 of 5 |
| ADT Care | 4th | 0 of 3 | 1 of 2 | 1 of 5 |

## Every AI answer about monitored medical alarm providers

- Asked ChatGPT "Which monitored medical alarm provider should I use in New Zealand?": 1. St John Medical Alarms, 2. Freedom Medical Alarms, 3. VitalCALL
- Asked ChatGPT "What are the best monitored medical alarm providers in New Zealand?": 1. St John Medical Alarms, 2. Freedom Medical Alarms, 3. VitalCALL
- Asked ChatGPT "What's the best monitored medical alarm provider in New Zealand for an elderly parent?": 1. St John Medical Alarms, 2. Freedom Medical Alarms
- Searched Google, AI Overview "personal alarm nz": 1. ADT Care, 2. Freedom Medical Alarms
- Searched Google, AI Overview "medical alarm providers": 1. VitalCALL, 2. Freedom Medical Alarms, 3. St John Medical Alarms

Brands are listed in the order each answer named them. The answers were collected in New Zealand on October 21, 2026.

## How has branded search demand for VitalCALL changed in New Zealand over the last 12 months?

- Across the 12 months ending October 2026, estimated monthly branded searches for VitalCALL in New Zealand fell from 90 to 80.
- Across the 12 months ending October 2026, VitalCALL’s share of searches among monitored medical alarm providers in New Zealand decreased from 2.5% to 2%.
- Across the 12 months ending October 2026, VitalCALL’s share of searches among monitored medical alarm providers in New Zealand peaked at 3% in December 2025 and was lowest at 1.8% in May 2026.

## How did search popularity change for New Zealand monitored medical alarm providers in October 2026?

- In October 2026, St John Medical Alarms gained share of searches among monitored medical alarm providers in New Zealand, from 80.1% to 82.8%.
- In October 2026, Freedom Medical Alarms lost share of searches among monitored medical alarm providers in New Zealand, from 10% to 7.1%.
- In October 2026, ADT Care rose from 3rd to 2nd among monitored medical alarm providers in New Zealand.
- Estimated monthly branded searches for VitalCALL in New Zealand fell 11.1% over 12 measured months, from 90 to 80 in October 2026.

## Historical estimated branded-search demand

| Month | Competitive set | Estimated monthly branded searches | Share of Search | Rank |
| --- | --- | --- | --- | --- |
| Nov 2025 | Monitored medical alarm providers | 90 | 2.5% | 4 |
| Dec 2025 | Monitored medical alarm providers | 90 | 3% | 4 |
| Jan 2026 | Monitored medical alarm providers | 80 | 2.3% | 4 |
| Feb 2026 | Monitored medical alarm providers | 80 | 2.3% | 4 |
| Mar 2026 | Monitored medical alarm providers | 90 | 2.2% | 4 |
| Apr 2026 | Monitored medical alarm providers | 70 | 2.1% | 4 |
| May 2026 | Monitored medical alarm providers | 70 | 1.8% | 4 |
| Jun 2026 | Monitored medical alarm providers | 80 | 2.1% | 4 |
| Jul 2026 | Monitored medical alarm providers | 90 | 2.1% | 4 |
| Aug 2026 | Monitored medical alarm providers | 100 | 2.4% | 4 |
| Sep 2026 | Monitored medical alarm providers | 90 | 2.2% | 4 |
| Oct 2026 | Monitored medical alarm providers | 80 | 2% | 4 |

## How are VitalCALL’s branded searches counted?

Brandwave collects information about searches that people make online using VitalCALL’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

- “chubb medical alarm”
- “chubb medical alarms”
- “chubb personal alarm”
- “chubb vital call”
- “vital call”
- “vital call chubb”
- “vital call medical alarms”
- “vital call personal alarm”
- “vital calls”
- “vitalcall”
- “vitalcall medical alarm”
- “vitalcall personal alarm”

## Which monitored medical alarm providers compete with VitalCALL?

- [St John Medical Alarms](/demand/nz/brands/st-john-medical-alarms): Head-to-head: /demand/nz/compare/st-john-medical-alarms-vs-vitalcall
- [ADT Care](/demand/nz/brands/adt-care): Head-to-head: /demand/nz/compare/adt-care-vs-vitalcall
- [Freedom Medical Alarms](/demand/nz/brands/freedom-medical-alarms): Head-to-head: /demand/nz/compare/freedom-medical-alarms-vs-vitalcall

## Who owns VitalCALL?

VitalCALL is owned by Chubb Fire & Security. Brandwave does not track any other brands owned by Chubb Fire & Security.

## Methodology

- [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Who owns VitalCALL?

VitalCALL is owned by Chubb Fire & Security. Brandwave does not track any other brands owned by Chubb Fire & Security.

## Cite this page

Brandwave. "How popular is VitalCALL? Searches and AI answers in New Zealand". https://gobrandwave.com/demand/nz/brands/vitalcall

This page is also available as HTML at https://gobrandwave.com/demand/nz/brands/vitalcall. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.
