--- title: "SurveyMonkey vs Zonka Feedback: Which is searched more?" description: "Is SurveyMonkey or Zonka Feedback more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Customer feedback software set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/surveymonkey-vs-zonka-feedback" publisher: "Brandwave" --- # SurveyMonkey vs Zonka Feedback: Which is searched more? Is SurveyMonkey or Zonka Feedback more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Customer feedback software set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: SurveyMonkey and Zonka Feedback - **Competitive set**: Customer feedback software - **Market**: Global - **Month measured**: Sep 2026 - **SurveyMonkey Share of Search**: 35.8% - **Zonka Feedback Share of Search**: 0.06% ## Is SurveyMonkey or Zonka Feedback more popular in search? - In September 2026, SurveyMonkey had more branded searches than Zonka Feedback among customer feedback software worldwide. SurveyMonkey had about 369,000 branded searches, while Zonka Feedback had 590. SurveyMonkey made up 35.8% of all customer feedback software searches we track, and Zonka Feedback accounted for 0.06%. - SurveyMonkey was ahead of Zonka Feedback in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, SurveyMonkey’s share of searches among customer feedback software worldwide moved from 36.9% to 35.8%, and its estimated monthly branded searches moved from 551K to 369K. - Across the 12 months ending September 2026, Zonka Feedback’s share of searches among customer feedback software worldwide moved from 0.07% to 0.06%, and its estimated monthly branded searches moved from 1K to 590. ## Top customer feedback software in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, SurveyMonkey appeared in all five answers. Zonka Feedback was mentioned in three out of five: in one of the three ChatGPT answers and in both Google AI Overviews. SurveyMonkey was listed before Zonka Feedback in every answer. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | SurveyMonkey | 1st | 3 of 3 | 2 of 2 | 5 of 5 | | Typeform | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | Canny | 3rd | 2 of 3 | 1 of 2 | 3 of 5 | | Qualtrics | 4th | 3 of 3 | 1 of 2 | 4 of 5 | | Hotjar | 5th | 3 of 3 | 1 of 2 | 4 of 5 | | Survicate | 6th | 2 of 3 | 1 of 2 | 3 of 5 | | Zonka Feedback | 7th | 1 of 3 | 2 of 2 | 3 of 5 | | Medallia | 8th | 1 of 3 | 1 of 2 | 2 of 5 | | Delighted | 9th | 1 of 3 | 0 of 2 | 1 of 5 | | AskNicely | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Nicereply | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about customer feedback software - Asked ChatGPT "Which customer feedback platform should I use?": 1. SurveyMonkey, 2. Typeform, 3. Canny, 4. Hotjar, 5. Qualtrics - Asked ChatGPT "What are the best customer feedback platforms?": 1. SurveyMonkey, 2. Typeform, 3. Qualtrics, 4. Survicate, 5. Hotjar, 6. Canny, 7. Medallia, 8. Zonka Feedback - Asked ChatGPT "What's the best customer feedback platform for customer feedback collection?": 1. SurveyMonkey, 2. Typeform, 3. Qualtrics, 4. Hotjar, 5. Survicate, 6. Delighted - Searched Google, AI Overview "customer feedback software": 1. Canny, 2. SurveyMonkey, 3. Survicate, 4. Zonka Feedback - Searched Google, AI Overview "customer feedback tool": 1. SurveyMonkey, 2. Typeform, 3. Zonka Feedback, 4. Hotjar, 5. Qualtrics, 6. Medallia Not named in any answer: AskNicely and Nicereply. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for customer feedback software worldwide in September 2026? - In September 2026, SurveyMonkey lost share of searches among customer feedback software worldwide, from 40% to 35.8%. - Estimated monthly branded searches for Zonka Feedback worldwide fell 41% over 12 measured months, from 1K to 590 in September 2026. ## Month by month | Month | SurveyMonkey estimated searches | SurveyMonkey Share of Search | SurveyMonkey rank | Zonka Feedback estimated searches | Zonka Feedback Share of Search | Zonka Feedback rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 551K | 36.9% | 1 | 1K | 0.07% | 10 | | Nov 2025 | 551K | 39.4% | 1 | 880 | 0.06% | 11 | | Dec 2025 | 369K | 34.7% | 1 | 880 | 0.08% | 10 | | Jan 2026 | 451K | 36.3% | 1 | 1K | 0.08% | 10 | | Feb 2026 | 451K | 35.7% | 1 | 880 | 0.07% | 10 | | Mar 2026 | 551K | 38.8% | 1 | 880 | 0.06% | 11 | | Apr 2026 | 451K | 33.6% | 1 | 880 | 0.07% | 11 | | May 2026 | 451K | 38.1% | 1 | 720 | 0.06% | 11 | | Jun 2026 | 451K | 39.1% | 1 | 720 | 0.06% | 11 | | Jul 2026 | 371K | 39.6% | 1 | 720 | 0.08% | 11 | | Aug 2026 | 370K | 40% | 1 | 590 | 0.06% | 11 | | Sep 2026 | 369K | 35.8% | 1 | 590 | 0.06% | 11 | ## How each brand is measured Brandwave collects information about searches that people make online using SurveyMonkey’s and Zonka Feedback’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **SurveyMonkey**: Measured on the search terms “survey monkey”, “survey monkey survey”, “SurveyMonkey”, “surveymonkey audience” and “surveymonkey questionnaire”, summed into one figure. - **Zonka Feedback**: Measured on the search term “zonka feedback”. - [SurveyMonkey profile](/demand/global-en/brands/surveymonkey) - [Zonka Feedback profile](/demand/global-en/brands/zonka-feedback) - [All customer feedback software worldwide](/demand/global-en/categories/customer-feedback-software): The set both shares are measured inside, 11 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is SurveyMonkey or Zonka Feedback more popular in search? In September 2026, SurveyMonkey had more branded searches than Zonka Feedback among customer feedback software worldwide. SurveyMonkey had about 369,000 branded searches, while Zonka Feedback had 590. SurveyMonkey made up 35.8% of all customer feedback software searches we track, and Zonka Feedback accounted for 0.06%. ## Cite this page Brandwave. "SurveyMonkey vs Zonka Feedback: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/surveymonkey-vs-zonka-feedback This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/surveymonkey-vs-zonka-feedback. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.