--- title: "Salesforce vs Ultimate: Which is searched more?" description: "Is Salesforce or Ultimate more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Conversational AI platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/salesforce-vs-ultimate-ai" publisher: "Brandwave" --- # Salesforce vs Ultimate: Which is searched more? Is Salesforce or Ultimate more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Conversational AI platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Salesforce and Ultimate - **Competitive set**: Conversational AI platforms - **Market**: Global - **Month measured**: Sep 2026 - **Salesforce Share of Search**: 64.4% - **Ultimate Share of Search**: 2.3% ## Is Salesforce or Ultimate more popular in search? - In September 2026, Salesforce had more branded searches than Ultimate among conversational AI platforms worldwide. Salesforce had about 37,000 branded searches, while Ultimate had 1,300. Salesforce made up 64.4% of all conversational AI platform searches we track, and Ultimate accounted for 2.3%. - Salesforce was ahead of Ultimate in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Salesforce’s share of searches among conversational AI platforms worldwide moved from 71.3% to 64.4%, and its estimated monthly branded searches moved from 52.6K to 37K. - Across the 12 months ending September 2026, Ultimate’s share of searches among conversational AI platforms worldwide moved from 2.2% to 2.3%, and its estimated monthly branded searches moved from 1.6K to 1.3K. ## Top conversational AI platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Salesforce was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Ultimate did not appear in any of the five answers. Too few answers listed options to rank the brands, so only mentions are counted. | Brand | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | | Salesforce | 2 of 3 | 1 of 2 | 3 of 5 | | Yellow.ai | 0 of 3 | 1 of 2 | 1 of 5 | | Netomi | 0 of 3 | 0 of 2 | 0 of 5 | | Ada | 0 of 3 | 0 of 2 | 0 of 5 | | Ultimate | 0 of 3 | 0 of 2 | 0 of 5 | | Forethought | 0 of 3 | 1 of 2 | 1 of 5 | ## Every AI answer about conversational AI platforms - Asked ChatGPT "Which conversational AI platform should I use?": named none of the brands we track - Asked ChatGPT "What are the best conversational AI platforms?": 1. Salesforce - Asked ChatGPT "What's the best conversational AI platform for customer support?": 1. Salesforce - Searched Google, AI Overview "conversational ai platform": 1. Yellow.ai - Searched Google, AI Overview "customer service ai": 1. Salesforce, 2. Forethought Not named in any answer: Netomi, Ada and Ultimate. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for conversational AI platforms worldwide in September 2026? - In September 2026, Salesforce gained share of searches among conversational AI platforms worldwide, from 59.9% to 64.4%. - Estimated monthly branded searches for Ultimate worldwide fell 18.8% over 12 measured months, from 1.6K to 1.3K in September 2026. ## Month by month | Month | Salesforce estimated searches | Salesforce Share of Search | Salesforce rank | Ultimate estimated searches | Ultimate Share of Search | Ultimate rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 52.6K | 71.3% | 1 | 1.6K | 2.2% | 5 | | Nov 2025 | 52.6K | 70.1% | 1 | 1.6K | 2.1% | 5 | | Dec 2025 | 52.6K | 73.8% | 1 | 1.6K | 2.2% | 5 | | Jan 2026 | 45.2K | 65.9% | 1 | 1.9K | 2.8% | 5 | | Feb 2026 | 55.3K | 71.8% | 1 | 1.6K | 2.1% | 5 | | Mar 2026 | 47.9K | 67.4% | 1 | 1.6K | 2.3% | 5 | | Apr 2026 | 45.2K | 65.5% | 1 | 1.3K | 1.9% | 5 | | May 2026 | 45.2K | 66.5% | 1 | 1.3K | 1.9% | 5 | | Jun 2026 | 47.9K | 69.6% | 1 | 1.3K | 1.9% | 5 | | Jul 2026 | 39.2K | 63.5% | 1 | 1.3K | 2.1% | 5 | | Aug 2026 | 37K | 59.9% | 1 | 1.3K | 2.1% | 5 | | Sep 2026 | 37K | 64.4% | 1 | 1.3K | 2.3% | 5 | ## How each brand is measured Brandwave collects information about searches that people make online using Salesforce’s and Ultimate’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Salesforce**: Measured on the search terms “agentforce” and “salesforce agentforce”, summed into one figure. - **Ultimate**: Measured on the search term “ultimate ai”. - [Salesforce profile](/demand/global-en/brands/salesforce) - [Ultimate profile](/demand/global-en/brands/ultimate-ai) - [All conversational AI platforms worldwide](/demand/global-en/categories/conversational-ai-platforms): The set both shares are measured inside, 6 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Salesforce or Ultimate more popular in search? In September 2026, Salesforce had more branded searches than Ultimate among conversational AI platforms worldwide. Salesforce had about 37,000 branded searches, while Ultimate had 1,300. Salesforce made up 64.4% of all conversational AI platform searches we track, and Ultimate accounted for 2.3%. ## Cite this page Brandwave. "Salesforce vs Ultimate: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/salesforce-vs-ultimate-ai This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/salesforce-vs-ultimate-ai. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.