--- title: "Qualtrics vs Retently: Which is searched more?" description: "Is Qualtrics or Retently more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the NPS feedback platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/qualtrics-vs-retently" publisher: "Brandwave" --- # Qualtrics vs Retently: Which is searched more? Is Qualtrics or Retently more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the NPS feedback platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Qualtrics and Retently - **Competitive set**: NPS feedback platforms - **Market**: Global - **Month measured**: Sep 2026 - **Qualtrics Share of Search**: 36.9% - **Retently Share of Search**: 0.15% ## Is Qualtrics or Retently more popular in search? - In September 2026, Qualtrics had more branded searches than Retently among NPS feedback platforms worldwide. Qualtrics had about 246,000 branded searches, while Retently had 1,030. Qualtrics made up 36.9% of all NPS feedback platform searches we track, and Retently accounted for 0.15%. - Qualtrics was ahead of Retently in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Qualtrics’ share of searches among NPS feedback platforms worldwide moved from 37.6% to 36.9%, and its estimated monthly branded searches moved from 368K to 246K. - Across the 12 months ending September 2026, Retently’s share of searches among NPS feedback platforms worldwide moved from 0.14% to 0.15%, and its estimated monthly branded searches moved from 1.3K to 1K. ## Top NPS feedback platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Qualtrics was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Retently was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Qualtrics and Retently were each listed first in two of the four answers that named either. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | AskNicely | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | Survicate | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | Qualtrics | 3rd | 3 of 3 | 1 of 2 | 4 of 5 | | Retently | 4th | 3 of 3 | 0 of 2 | 3 of 5 | | Medallia | 5th | 2 of 3 | 1 of 2 | 3 of 5 | | SurveyMonkey | 6th | 2 of 3 | 1 of 2 | 3 of 5 | | Refiner | 7th | 1 of 3 | 1 of 2 | 2 of 5 | | Zonka Feedback | 8th | 1 of 3 | 2 of 2 | 3 of 5 | ## Every AI answer about NPS feedback platforms - Asked ChatGPT "Which NPS feedback platform should I use?": 1. AskNicely, 2. Survicate, 3. Retently, 4. Qualtrics, 5. SurveyMonkey - Asked ChatGPT "What are the best NPS feedback platforms?": 1. Qualtrics, 2. AskNicely, 3. Retently, 4. Survicate, 5. SurveyMonkey, 6. Medallia, 7. Zonka Feedback - Asked ChatGPT "What's the best NPS feedback platform for customer feedback tracking?": 1. AskNicely, 2. Survicate, 3. Retently, 4. Qualtrics, 5. Refiner, 6. Medallia - Searched Google, AI Overview "best nps software": 1. Survicate, 2. Refiner, 3. AskNicely, 4. Zonka Feedback - Searched Google, AI Overview "customer feedback tool": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. Zonka Feedback Brands are listed in the order each answer named them. The answers were collected in the United States on October 21, 2026. ## How did search popularity change for NPS feedback platforms worldwide in September 2026? - In September 2026, Qualtrics gained share of searches among NPS feedback platforms worldwide, from 32.4% to 36.9%. - Estimated monthly branded searches for Retently worldwide fell 22.6% over 12 measured months, from 1.3K to 1K in September 2026. ## Month by month | Month | Qualtrics estimated searches | Qualtrics Share of Search | Qualtrics rank | Retently estimated searches | Retently Share of Search | Retently rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 368K | 37.6% | 2 | 1.3K | 0.14% | 6 | | Nov 2025 | 301K | 33% | 2 | 900 | 0.1% | 6 | | Dec 2025 | 246K | 37.1% | 2 | 890 | 0.13% | 6 | | Jan 2026 | 246K | 32.5% | 2 | 1K | 0.14% | 6 | | Feb 2026 | 301K | 37.1% | 2 | 1K | 0.13% | 6 | | Mar 2026 | 368K | 37.6% | 2 | 1.3K | 0.14% | 6 | | Apr 2026 | 368K | 40.8% | 2 | 1K | 0.11% | 6 | | May 2026 | 301K | 36.5% | 2 | 1K | 0.13% | 6 | | Jun 2026 | 246K | 31.9% | 2 | 1K | 0.13% | 6 | | Jul 2026 | 201K | 31.8% | 2 | 2.9K | 0.47% | 6 | | Aug 2026 | 201K | 32.4% | 2 | 1.3K | 0.22% | 6 | | Sep 2026 | 246K | 36.9% | 2 | 1K | 0.15% | 6 | ## How each brand is measured Brandwave collects information about searches that people make online using Qualtrics’ and Retently’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Qualtrics**: Measured on the search term “qualtrics”. - **Retently**: Measured on the search terms “retently” and “retently nps”, summed into one figure. - [Qualtrics profile](/demand/global-en/brands/qualtrics) - [Retently profile](/demand/global-en/brands/retently) - [All NPS feedback platforms worldwide](/demand/global-en/categories/nps-feedback-platforms): The set both shares are measured inside, 8 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Qualtrics or Retently more popular in search? In September 2026, Qualtrics had more branded searches than Retently among NPS feedback platforms worldwide. Qualtrics had about 246,000 branded searches, while Retently had 1,030. Qualtrics made up 36.9% of all NPS feedback platform searches we track, and Retently accounted for 0.15%. ## Cite this page Brandwave. "Qualtrics vs Retently: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/qualtrics-vs-retently This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/qualtrics-vs-retently. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.