--- title: "PATLive vs Ruby: Which is searched more?" description: "Is PATLive or Ruby more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Answering services set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/patlive-vs-ruby-receptionists" publisher: "Brandwave" --- # PATLive vs Ruby: Which is searched more? Is PATLive or Ruby more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Answering services set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: PATLive and Ruby - **Competitive set**: Answering services - **Market**: Global - **Month measured**: Sep 2026 - **PATLive Share of Search**: 5.9% - **Ruby Share of Search**: 12% ## Is PATLive or Ruby more popular in search? - In September 2026, Ruby had more branded searches than PATLive among answering services worldwide. Ruby had about 2,030 branded searches, while PATLive had 1,000. Ruby made up 12% of all answering service searches we track, and PATLive accounted for 5.9%. - Ruby was ahead of PATLive in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, PATLive’s share of searches among answering services worldwide moved from 10.9% to 5.9%, and its estimated monthly branded searches moved from 2.4K to 1K. - Across the 12 months ending September 2026, Ruby’s share of searches among answering services worldwide moved from 14.1% to 12%, and its estimated monthly branded searches moved from 3.1K to 2K. ## Top answering services in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, PATLive and Ruby were each mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. PATLive was listed before Ruby in every answer. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | PATLive | 1st | 3 of 3 | 0 of 2 | 3 of 5 | | Ruby | 2nd | 3 of 3 | 0 of 2 | 3 of 5 | | Smith.ai | 3rd | 3 of 3 | 0 of 2 | 3 of 5 | | AnswerConnect | 4th | 2 of 3 | 0 of 2 | 2 of 5 | | Abby Connect | 5th | 3 of 3 | 0 of 2 | 3 of 5 | | VoiceNation | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about answering services - Asked ChatGPT "Which answering service should I use?": 1. PATLive, 2. Smith.ai, 3. Ruby, 4. Abby Connect - Asked ChatGPT "What are the best answering services?": 1. PATLive, 2. Ruby, 3. Smith.ai, 4. AnswerConnect, 5. Abby Connect - Asked ChatGPT "What's the best answering service for after hours calls?": 1. PATLive, 2. AnswerConnect, 3. Ruby, 4. Smith.ai, 5. Abby Connect - Searched Google, AI Overview "answering services": named none of the brands we track - Searched Google, AI Overview "phone answering service": named none of the brands we track Not named in any answer: VoiceNation. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for answering services worldwide in September 2026? - In September 2026, PATLive lost share of searches among answering services worldwide, from 7.5% to 5.9%. - Ruby’s share of searches among answering services worldwide has lost ground for 3 months in a row, from 12.7% to 12% in September 2026. ## Month by month | Month | PATLive estimated searches | PATLive Share of Search | PATLive rank | Ruby estimated searches | Ruby Share of Search | Ruby rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 2.4K | 10.9% | 4 | 3.1K | 14.1% | 3 | | Nov 2025 | 1.6K | 8.6% | 4 | 2.4K | 12.8% | 3 | | Dec 2025 | 1.6K | 8.5% | 4 | 2.6K | 14% | 3 | | Jan 2026 | 2.4K | 11% | 4 | 3.3K | 15% | 3 | | Feb 2026 | 1.6K | 7.7% | 4 | 3K | 14.5% | 3 | | Mar 2026 | 1.3K | 5.9% | 5 | 4.2K | 18.8% | 3 | | Apr 2026 | 1.6K | 8% | 4 | 3.7K | 18.3% | 3 | | May 2026 | 1.3K | 7.4% | 5 | 2.9K | 16.3% | 3 | | Jun 2026 | 1K | 6% | 5 | 2.1K | 12.7% | 3 | | Jul 2026 | 1.3K | 7.7% | 5 | 2.1K | 12.6% | 3 | | Aug 2026 | 1.3K | 7.5% | 5 | 2.1K | 12.4% | 3 | | Sep 2026 | 1K | 5.9% | 5 | 2K | 12% | 3 | ## How each brand is measured Brandwave collects information about searches that people make online using PATLive’s and Ruby’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **PATLive**: Measured on the search term “patlive”. - **Ruby**: Measured on the search terms “ruby answering service”, “ruby receptionists” and “ruby virtual receptionist”, summed into one figure. - [PATLive profile](/demand/global-en/brands/patlive) - [Ruby profile](/demand/global-en/brands/ruby-receptionists) - [All answering services worldwide](/demand/global-en/categories/answering-services): The set both shares are measured inside, 6 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is PATLive or Ruby more popular in search? In September 2026, Ruby had more branded searches than PATLive among answering services worldwide. Ruby had about 2,030 branded searches, while PATLive had 1,000. Ruby made up 12% of all answering service searches we track, and PATLive accounted for 5.9%. ## Cite this page Brandwave. "PATLive vs Ruby: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/patlive-vs-ruby-receptionists This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/patlive-vs-ruby-receptionists. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.