--- title: "Helpjuice vs ProProfs Knowledge Base: Which is more popular by branded search?" description: "Which is more popular in search, Helpjuice or ProProfs Knowledge Base? Compare estimated monthly branded-search demand and Share of Search inside the Customer knowledge base platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/helpjuice-vs-proprofs-knowledge-base" publisher: "Brandwave" --- # Helpjuice vs ProProfs Knowledge Base: Which is more popular by branded search? Which is more popular in search, Helpjuice or ProProfs Knowledge Base? Compare estimated monthly branded-search demand and Share of Search inside the Customer knowledge base platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Helpjuice and ProProfs Knowledge Base - **Competitive set**: Customer knowledge base platforms - **Market**: Global - **Month measured**: Aug 2026 - **Helpjuice Share of Search**: 6.4% - **ProProfs Knowledge Base Share of Search**: 0.34% ## Which is more popular in search, Helpjuice or ProProfs Knowledge Base? - In August 2026, Helpjuice had more branded searches than ProProfs Knowledge Base among customer knowledge base platforms worldwide. Helpjuice was estimated to have 3K branded searches compared to ProProfs Knowledge Base’s 160, and held a 6.4% Share of Search versus ProProfs Knowledge Base’s 0.34%. - Helpjuice was ahead of ProProfs Knowledge Base in every measured month of the 11 months ending August 2026. - Across the 11 months ending August 2026, Helpjuice’s estimated Share of Search among customer knowledge base platforms worldwide moved from 8% to 6.4%, and its estimated monthly branded searches moved from 6.7K to 3K. - Across the 11 months ending August 2026, ProProfs Knowledge Base’s estimated Share of Search among customer knowledge base platforms worldwide moved from 0.6% to 0.34%, and its estimated monthly branded searches moved from 500 to 160. ## How did search popularity change for customer knowledge base platforms worldwide in August 2026? - Helpjuice’s estimated Share of Search among customer knowledge base platforms worldwide has lost ground for 3 months in a row, from 8.9% to 6.4% in August 2026. - Estimated monthly branded searches for ProProfs Knowledge Base worldwide fell 68% over 11 measured months, from 500 to 160 in August 2026. ## Month by month | Month | Helpjuice estimated searches | Helpjuice Share of Search | Helpjuice rank | ProProfs Knowledge Base estimated searches | ProProfs Knowledge Base Share of Search | ProProfs Knowledge Base rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 6.7K | 8% | 3 | 500 | 0.6% | 5 | | Nov 2025 | 6.7K | 9.3% | 3 | 410 | 0.57% | 5 | | Dec 2025 | 6.7K | 9.7% | 3 | 280 | 0.41% | 5 | | Jan 2026 | 6.7K | 8.2% | 3 | 280 | 0.34% | 5 | | Feb 2026 | 6.1K | 11.6% | 3 | 220 | 0.42% | 5 | | Mar 2026 | 5.7K | 10.7% | 3 | 220 | 0.42% | 5 | | Apr 2026 | 4.5K | 8.9% | 3 | 230 | 0.45% | 5 | | May 2026 | 3.7K | 8.9% | 3 | 280 | 0.68% | 5 | | Jun 2026 | 3.7K | 6.8% | 3 | 150 | 0.27% | 5 | | Jul 2026 | 3.1K | 6.7% | 3 | 190 | 0.41% | 5 | | Aug 2026 | 3K | 6.4% | 3 | 160 | 0.34% | 5 | | Sep 2026 | — | — | — | — | — | — | ## How each brand is measured Brandwave collects information about searches that people make online using Helpjuice’s and ProProfs Knowledge Base’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Helpjuice**: Measured on the search terms “helpjuice”, “helpjuice com” and “helpjuice knowledge base”, summed into one figure. - **ProProfs Knowledge Base**: Measured on the search terms “proprofs knowledge base”, “proprofs knowledge base software” and “proprofskb com”, summed into one figure. - [Helpjuice profile](/demand/global-en/brands/helpjuice) - [ProProfs Knowledge Base profile](/demand/global-en/brands/proprofs-knowledge-base) - [All customer knowledge base platforms worldwide](/demand/global-en/categories/customer-knowledge-base-platforms): The set both shares are measured inside, 5 brands. ## Methodology - [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Which is more popular in search, Helpjuice or ProProfs Knowledge Base? In August 2026, Helpjuice had more branded searches than ProProfs Knowledge Base among customer knowledge base platforms worldwide. Helpjuice was estimated to have 3K branded searches compared to ProProfs Knowledge Base’s 160, and held a 6.4% Share of Search versus ProProfs Knowledge Base’s 0.34%. ## Cite this page Brandwave. "Helpjuice vs ProProfs Knowledge Base: Which is more popular by branded search?". https://gobrandwave.com/demand/global-en/compare/helpjuice-vs-proprofs-knowledge-base This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/helpjuice-vs-proprofs-knowledge-base. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.