---
title: "Gorgias vs Zoho Desk: Which is more popular by branded search?"
description: "Which is more popular in search, Gorgias or Zoho Desk? Compare estimated monthly branded-search demand and Share of Search inside the Help desk software set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/compare/gorgias-vs-zoho-desk"
publisher: "Brandwave"
---

# Gorgias vs Zoho Desk: Which is more popular by branded search?

Which is more popular in search, Gorgias or Zoho Desk? Compare estimated monthly branded-search demand and Share of Search inside the Help desk software set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Compared**: Gorgias and Zoho Desk
- **Competitive set**: Help desk software
- **Market**: Global
- **Month measured**: Aug 2026
- **Gorgias Share of Search**: 29.2%
- **Zoho Desk Share of Search**: 12.8%

## Which is more popular in search, Gorgias or Zoho Desk?

- In August 2026, Gorgias had more branded searches than Zoho Desk among help desk software worldwide. Gorgias was estimated to have 168K branded searches compared to Zoho Desk’s 74K, and held a 29.2% Share of Search versus Zoho Desk’s 12.8%.
- Gorgias was ahead of Zoho Desk in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Gorgias’ estimated Share of Search among help desk software worldwide moved from 24.8% to 29.2%, and its estimated monthly branded searches moved from 203K to 168K.
- Across the 11 months ending August 2026, Zoho Desk’s estimated Share of Search among help desk software worldwide moved from 11% to 12.8%, and its estimated monthly branded searches moved from 90.5K to 74K.

## How did search popularity change for help desk software worldwide in August 2026?

- In August 2026, Zoho Desk gained estimated Share of Search among help desk software worldwide, from 12.2% to 12.8%.
- In August 2026, Gorgias lost estimated Share of Search among help desk software worldwide, from 33.6% to 29.2%.

## Month by month

| Month | Gorgias estimated searches | Gorgias Share of Search | Gorgias rank | Zoho Desk estimated searches | Zoho Desk Share of Search | Zoho Desk rank |
| --- | --- | --- | --- | --- | --- | --- |
| Oct 2025 | 203K | 24.8% | 2 | 90.5K | 11% | 4 |
| Nov 2025 | 248K | 33.2% | 2 | 74K | 9.9% | 4 |
| Dec 2025 | 204K | 29.2% | 2 | 74K | 10.6% | 4 |
| Jan 2026 | 204K | 26.7% | 2 | 74K | 9.7% | 4 |
| Feb 2026 | 168K | 26.1% | 2 | 74K | 11.5% | 4 |
| Mar 2026 | 168K | 23.3% | 2 | 74K | 10.3% | 4 |
| Apr 2026 | 168K | 29% | 2 | 74K | 12.8% | 3 |
| May 2026 | 168K | 26.8% | 2 | 74K | 11.8% | 3 |
| Jun 2026 | 168K | 26% | 2 | 74K | 11.4% | 4 |
| Jul 2026 | 204K | 33.6% | 2 | 74K | 12.2% | 3 |
| Aug 2026 | 168K | 29.2% | 2 | 74K | 12.8% | 3 |
| Sep 2026 | — | — | — | — | — | — |

## How each brand is measured

Brandwave collects information about searches that people make online using Gorgias’ and Zoho Desk’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

- **Gorgias**: Measured on the search terms “gorgias”, “gorgias chat” and “gorgias helpdesk”, summed into one figure.
- **Zoho Desk**: Measured on the search term “zoho desk”.

- [Gorgias profile](/demand/global-en/brands/gorgias)
- [Zoho Desk profile](/demand/global-en/brands/zoho-desk)
- [All help desk software worldwide](/demand/global-en/categories/help-desk-software): The set both shares are measured inside, 5 brands.

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which is more popular in search, Gorgias or Zoho Desk?

In August 2026, Gorgias had more branded searches than Zoho Desk among help desk software worldwide. Gorgias was estimated to have 168K branded searches compared to Zoho Desk’s 74K, and held a 29.2% Share of Search versus Zoho Desk’s 12.8%.

## Cite this page

Brandwave. "Gorgias vs Zoho Desk: Which is more popular by branded search?". https://gobrandwave.com/demand/global-en/compare/gorgias-vs-zoho-desk

This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/gorgias-vs-zoho-desk. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.