--- title: "Freshservice vs Snipe-IT: Which is searched more?" description: "Is Freshservice or Snipe-IT more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the IT asset management platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/freshservice-vs-snipe-it" publisher: "Brandwave" --- # Freshservice vs Snipe-IT: Which is searched more? Is Freshservice or Snipe-IT more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the IT asset management platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Freshservice and Snipe-IT - **Competitive set**: IT asset management platforms - **Market**: Global - **Month measured**: Sep 2026 - **Freshservice Share of Search**: 8.5% - **Snipe-IT Share of Search**: 5.7% ## Is Freshservice or Snipe-IT more popular in search? - In September 2026, Freshservice had more branded searches than Snipe-IT among IT asset management platforms worldwide. Freshservice had about 40,500 branded searches, while Snipe-IT had 27,300. Freshservice made up 8.5% of all IT asset management platform searches we track, and Snipe-IT accounted for 5.7%. - The lead changed hands 6 times in the 12 months ending September 2026: Snipe-IT took it in November 2025, Freshservice took it in December 2025, Snipe-IT took it in February 2026, Freshservice took it in April 2026, Snipe-IT took it in July 2026, Freshservice took it in August 2026. - Across the 12 months ending September 2026, Freshservice’s share of searches among IT asset management platforms worldwide moved from 6.9% to 8.5%, and its estimated monthly branded searches held steady at 40.5K. - Across the 12 months ending September 2026, Snipe-IT’s share of searches among IT asset management platforms worldwide held steady at 5.7%, and its estimated monthly branded searches moved from 33.4K to 27.3K. ## Top IT asset management platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Freshservice and Snipe-IT were each mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Freshservice was listed before Snipe-IT in two out of three answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Freshservice | 1st | 3 of 3 | 0 of 2 | 3 of 5 | | Snipe-IT | 2nd | 3 of 3 | 0 of 2 | 3 of 5 | | Lansweeper | 3rd | 3 of 3 | 0 of 2 | 3 of 5 | | ServiceNow | 4th | 3 of 3 | 1 of 2 | 4 of 5 | | ManageEngine AssetExplorer | 5th | 3 of 3 | 0 of 2 | 3 of 5 | | Asset Panda | 6th | 1 of 3 | 0 of 2 | 1 of 5 | | InvGate | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Reftab | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | AssetSonar | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about IT asset management platforms - Asked ChatGPT "Which IT asset management platform should I use?": 1. Freshservice, 2. Snipe-IT, 3. ManageEngine AssetExplorer, 4. Lansweeper, 5. ServiceNow - Asked ChatGPT "What are the best IT asset management platforms?": 1. ServiceNow, 2. Freshservice, 3. Lansweeper, 4. ManageEngine AssetExplorer, 5. Snipe-IT, 6. Asset Panda - Asked ChatGPT "What's the best IT asset management platform for hardware inventory tracking?": 1. Snipe-IT, 2. Lansweeper, 3. Freshservice, 4. ServiceNow, 5. ManageEngine AssetExplorer - Searched Google, AI Overview "asset management software": 1. ServiceNow - Searched Google, AI Overview "hardware inventory software": named none of the brands we track Not named in any answer: InvGate, Reftab and AssetSonar. Brands are listed in the order each answer named them. The answers were collected in the United States on October 21, 2026. ## How did search popularity change for IT asset management platforms worldwide in September 2026? - In September 2026, Freshservice gained share of searches among IT asset management platforms worldwide, from 7.1% to 8.5%. - Estimated monthly branded searches for Snipe-IT worldwide fell 18.2% over 12 measured months, from 33.4K to 27.3K in September 2026. ## Month by month | Month | Freshservice estimated searches | Freshservice Share of Search | Freshservice rank | Snipe-IT estimated searches | Snipe-IT Share of Search | Snipe-IT rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 40.5K | 6.9% | 2 | 33.4K | 5.7% | 3 | | Nov 2025 | 33.1K | 6.8% | 3 | 33.4K | 6.9% | 2 | | Dec 2025 | 33.1K | 7% | 2 | 27.3K | 5.8% | 3 | | Jan 2026 | 40.5K | 7% | 2 | 33.4K | 5.8% | 3 | | Feb 2026 | 33.1K | 5.8% | 3 | 33.4K | 5.9% | 2 | | Mar 2026 | 40.5K | 6.9% | 3 | 40.8K | 7% | 2 | | Apr 2026 | 40.5K | 6% | 2 | 33.3K | 5% | 3 | | May 2026 | 40.5K | 6.1% | 2 | 33.3K | 5% | 3 | | Jun 2026 | 40.5K | 6.1% | 2 | 33.5K | 5% | 3 | | Jul 2026 | 33.1K | 5.9% | 3 | 33.4K | 5.9% | 2 | | Aug 2026 | 33.1K | 7.1% | 2 | 27.3K | 5.8% | 3 | | Sep 2026 | 40.5K | 8.5% | 2 | 27.3K | 5.7% | 3 | ## How each brand is measured Brandwave collects information about searches that people make online using Freshservice’s and Snipe-IT’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Freshservice**: Measured on the search term “freshservice”. - **Snipe-IT**: Measured on the search terms “snipe it”, “snipe-it”, “snipe-it app” and “snipe-it software”, summed into one figure. - [Freshservice profile](/demand/global-en/brands/freshservice) - [Snipe-IT profile](/demand/global-en/brands/snipe-it) - [All IT asset management platforms worldwide](/demand/global-en/categories/it-asset-management-platforms): The set both shares are measured inside, 9 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Freshservice or Snipe-IT more popular in search? In September 2026, Freshservice had more branded searches than Snipe-IT among IT asset management platforms worldwide. Freshservice had about 40,500 branded searches, while Snipe-IT had 27,300. Freshservice made up 8.5% of all IT asset management platform searches we track, and Snipe-IT accounted for 5.7%. ## Cite this page Brandwave. "Freshservice vs Snipe-IT: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/freshservice-vs-snipe-it This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/freshservice-vs-snipe-it. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.