---
title: "Freshservice vs HaloITSM: Which is searched more?"
description: "Which is more popular in search, Freshservice or HaloITSM? Compare estimated monthly branded-search demand and Share of Search inside the IT service management tools set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/compare/freshservice-vs-haloitsm"
publisher: "Brandwave"
---

# Freshservice vs HaloITSM: Which is searched more?

Which is more popular in search, Freshservice or HaloITSM? Compare estimated monthly branded-search demand and Share of Search inside the IT service management tools set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Compared**: Freshservice and HaloITSM
- **Competitive set**: IT service management tools
- **Market**: Global
- **Month measured**: Sep 2026
- **Freshservice Share of Search**: 8.4%
- **HaloITSM Share of Search**: 1.7%

## Which is more popular in search, Freshservice or HaloITSM?

- In September 2026, Freshservice had more branded searches than HaloITSM among IT service management tools worldwide. Freshservice was estimated to have 40.5K branded searches compared to HaloITSM’s 8.1K, and held an 8.4% Share of Search versus HaloITSM’s 1.7%.
- Freshservice was ahead of HaloITSM in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Freshservice’s estimated Share of Search among IT service management tools worldwide moved from 7.1% to 8.4%, and its estimated monthly branded searches held steady at 40.5K.
- Across the 12 months ending September 2026, HaloITSM’s estimated Share of Search among IT service management tools worldwide moved from 0.94% to 1.7%, and its estimated monthly branded searches moved from 5.4K to 8.1K.

## How did search popularity change for IT service management tools worldwide in September 2026?

- In September 2026, HaloITSM overtook Jira Service Management to rank 4th among IT service management tools worldwide, with 1.7% estimated Share of Search.
- In September 2026, Freshservice gained estimated Share of Search among IT service management tools worldwide, from 7.1% to 8.4%.

## Month by month

| Month | Freshservice estimated searches | Freshservice Share of Search | Freshservice rank | HaloITSM estimated searches | HaloITSM Share of Search | HaloITSM rank |
| --- | --- | --- | --- | --- | --- | --- |
| Oct 2025 | 40.5K | 7.1% | 3 | 5.4K | 0.94% | 5 |
| Nov 2025 | 33.1K | 7% | 3 | 4.4K | 0.93% | 5 |
| Dec 2025 | 33.1K | 7% | 3 | 3.6K | 0.77% | 5 |
| Jan 2026 | 40.5K | 7.2% | 3 | 4.4K | 0.78% | 5 |
| Feb 2026 | 33.1K | 6% | 3 | 4.4K | 0.79% | 5 |
| Mar 2026 | 40.5K | 7% | 3 | 5.4K | 0.94% | 5 |
| Apr 2026 | 40.5K | 6.1% | 3 | 5.4K | 0.81% | 5 |
| May 2026 | 40.5K | 6.1% | 3 | 4.4K | 0.66% | 5 |
| Jun 2026 | 40.5K | 6.1% | 3 | 4.4K | 0.67% | 5 |
| Jul 2026 | 33.1K | 6% | 3 | 4.4K | 0.8% | 5 |
| Aug 2026 | 33.1K | 7.1% | 3 | 4.4K | 0.94% | 5 |
| Sep 2026 | 40.5K | 8.4% | 3 | 8.1K | 1.7% | 4 |

## How each brand is measured

Brandwave collects information about searches that people make online using Freshservice’s and HaloITSM’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

- **Freshservice**: Measured on the search term “freshservice”.
- **HaloITSM**: Measured on the search term “haloitsm”.

- [Freshservice profile](/demand/global-en/brands/freshservice)
- [HaloITSM profile](/demand/global-en/brands/haloitsm)
- [All IT service management tools worldwide](/demand/global-en/categories/it-service-management-tools): The set both shares are measured inside, 5 brands.

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which is more popular in search, Freshservice or HaloITSM?

In September 2026, Freshservice had more branded searches than HaloITSM among IT service management tools worldwide. Freshservice was estimated to have 40.5K branded searches compared to HaloITSM’s 8.1K, and held an 8.4% Share of Search versus HaloITSM’s 1.7%.

## Cite this page

Brandwave. "Freshservice vs HaloITSM: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/freshservice-vs-haloitsm

This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/freshservice-vs-haloitsm. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.