---
title: "Microsoft Dynamics 365 vs Zoho CRM: Which is more popular by branded search?"
description: "Which is more popular in search, Microsoft Dynamics 365 or Zoho CRM? Compare estimated monthly branded-search demand and Share of Search inside the CRM platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/compare/dynamics-365-vs-zoho-crm"
publisher: "Brandwave"
---

# Microsoft Dynamics 365 vs Zoho CRM: Which is more popular by branded search?

Which is more popular in search, Microsoft Dynamics 365 or Zoho CRM? Compare estimated monthly branded-search demand and Share of Search inside the CRM platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Compared**: Microsoft Dynamics 365 and Zoho CRM
- **Competitive set**: CRM platforms
- **Market**: Global
- **Month measured**: Aug 2026
- **Microsoft Dynamics 365 Share of Search**: 0.81%
- **Zoho CRM Share of Search**: 10.4%

## Which is more popular in search, Microsoft Dynamics 365 or Zoho CRM?

- In August 2026, Zoho CRM had more branded searches than Microsoft Dynamics 365 among CRM platforms worldwide. Zoho CRM was estimated to have 519K branded searches compared to Microsoft Dynamics 365’s 40.3K, and held a 10.4% Share of Search versus Microsoft Dynamics 365’s 0.81%.
- Zoho CRM was ahead of Microsoft Dynamics 365 in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Microsoft Dynamics 365’s estimated Share of Search among CRM platforms worldwide moved from 0.83% to 0.81%, and its estimated monthly branded searches moved from 45.9K to 40.3K.
- Across the 11 months ending August 2026, Zoho CRM’s estimated Share of Search among CRM platforms worldwide moved from 11.4% to 10.4%, and its estimated monthly branded searches moved from 631K to 519K.

## How did search popularity change for CRM platforms worldwide in August 2026?

- Zoho CRM’s estimated Share of Search among CRM platforms worldwide has gained ground for 3 months in a row, from 8.7% to 10.4% in August 2026.
- Estimated monthly branded searches for Microsoft Dynamics 365 worldwide fell 12.1% over 11 measured months, from 45.9K to 40.3K in August 2026.

## Month by month

| Month | Microsoft Dynamics 365 estimated searches | Microsoft Dynamics 365 Share of Search | Microsoft Dynamics 365 rank | Zoho CRM estimated searches | Zoho CRM Share of Search | Zoho CRM rank |
| --- | --- | --- | --- | --- | --- | --- |
| Oct 2025 | 45.9K | 0.83% | 6 | 631K | 11.4% | 3 |
| Nov 2025 | 39.5K | 0.85% | 6 | 529K | 11.4% | 3 |
| Dec 2025 | 34.5K | 0.82% | 6 | 442K | 10.5% | 3 |
| Jan 2026 | 42.1K | 0.77% | 7 | 532K | 9.8% | 3 |
| Feb 2026 | 42K | 0.8% | 6 | 534K | 10.2% | 3 |
| Mar 2026 | 51.9K | 0.91% | 6 | 535K | 9.4% | 3 |
| Apr 2026 | 39.2K | 0.72% | 6 | 534K | 9.8% | 3 |
| May 2026 | 48K | 0.93% | 6 | 448K | 8.7% | 3 |
| Jun 2026 | 52.6K | 0.93% | 6 | 561K | 9.9% | 3 |
| Jul 2026 | 51.1K | 0.97% | 6 | 541K | 10.3% | 3 |
| Aug 2026 | 40.3K | 0.81% | 6 | 519K | 10.4% | 3 |
| Sep 2026 | — | — | — | — | — | — |

## How each brand is measured

Brandwave collects information about searches that people make online using Microsoft Dynamics 365’s and Zoho CRM’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

- **Microsoft Dynamics 365**: Measured on the search terms “365 dynamics crm”, “crm dynamics 365”, “crm for dynamics 365”, “crm in dynamics 365”, “dynamics 365 crm”, “dynamics 365 crm pricing”, “dynamics 365 customer insights”, “dynamics 365 customer relationship management”, “dynamics 365 for crm”, “dynamics 365 marketing”, “dynamics 365 sale”, “dynamics 365 sales”, “dynamics 365 sales pricing”, “dynamics crm”, “dynamics crm 365”, “microsoft 365 dynamics crm”, “microsoft crm dynamics 365”, “microsoft dynamics 365 crm”, “microsoft dynamics 365 crm software”, “microsoft dynamics 365 customer relationship management”, “microsoft dynamics 365 for sales”, “microsoft dynamics 365 sales”, “microsoft dynamics 365 sales pricing”, “microsoft dynamics crm”, “microsoft dynamics crm 365”, “ms dynamics 365 crm” and “sales dynamics 365”, summed into one figure.
- **Zoho CRM**: Measured on the search terms “app zoho crm”, “bigin by zoho”, “bigin by zoho crm”, “bigin crm”, “bigin crm pricing”, “bigin zoho crm”, “cost of zoho crm”, “cost zoho crm”, “crm zoho”, “crm zoho plus”, “crm zoho price”, “crm zoho pricing”, “customize zoho crm”, “leads zoho crm”, “price of zoho crm”, “pricing of zoho crm”, “pricing zoho crm”, “zoho bigin”, “zoho bigin crm”, “zoho bigin pricing”, “zoho crm”, “zoho crm account”, “zoho crm analytics”, “zoho crm app”, “zoho crm application”, “zoho crm automation”, “zoho crm bigin”, “zoho crm books”, “zoho crm cost”, “zoho crm costing”, “zoho crm costs”, “zoho crm demo”, “zoho crm desktop app”, “zoho crm download”, “zoho crm download for windows”, “zoho crm enterprise”, “zoho crm enterprise pricing”, “zoho crm features”, “zoho crm for nonprofits”, “zoho crm for real estate”, “zoho crm for small business”, “zoho crm for travel agency”, “zoho crm free”, “zoho crm free tier”, “zoho crm leads”, “zoho crm mobile app”, “zoho crm pipeline”, “zoho crm plus”, “zoho crm plus price”, “zoho crm plus pricing”, “zoho crm pricing”, “zoho crm professional”, “zoho crm reporting”, “zoho crm software”, “zoho crm software download”, “zoho crm standard”, “zoho crm tool”, “zoho crm ui”, “zoho crm website”, “zoho crm workflow” and “zohocrm com”, summed into one figure.

- [Microsoft Dynamics 365 profile](/demand/global-en/brands/dynamics-365)
- [Zoho CRM profile](/demand/global-en/brands/zoho-crm)
- [All CRM platforms worldwide](/demand/global-en/categories/crm-platforms): The set both shares are measured inside, 9 brands.

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which is more popular in search, Microsoft Dynamics 365 or Zoho CRM?

In August 2026, Zoho CRM had more branded searches than Microsoft Dynamics 365 among CRM platforms worldwide. Zoho CRM was estimated to have 519K branded searches compared to Microsoft Dynamics 365’s 40.3K, and held a 10.4% Share of Search versus Microsoft Dynamics 365’s 0.81%.

## Cite this page

Brandwave. "Microsoft Dynamics 365 vs Zoho CRM: Which is more popular by branded search?". https://gobrandwave.com/demand/global-en/compare/dynamics-365-vs-zoho-crm

This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/dynamics-365-vs-zoho-crm. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.
