---
title: "Crisp vs LiveChat: Which is more popular by branded search?"
description: "Which is more popular in search, Crisp or LiveChat? Compare estimated monthly branded-search demand and Share of Search inside the Live chat platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/compare/crisp-vs-livechat"
publisher: "Brandwave"
---

# Crisp vs LiveChat: Which is more popular by branded search?

Which is more popular in search, Crisp or LiveChat? Compare estimated monthly branded-search demand and Share of Search inside the Live chat platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Compared**: Crisp and LiveChat
- **Competitive set**: Live chat platforms
- **Market**: Global
- **Month measured**: Aug 2026
- **Crisp Share of Search**: 11.2%
- **LiveChat Share of Search**: 5.2%

## Which is more popular in search, Crisp or LiveChat?

- In August 2026, Crisp had more branded searches than LiveChat among live chat platforms worldwide. Crisp was estimated to have 10.4K branded searches compared to LiveChat’s 4.8K, and held an 11.2% Share of Search versus LiveChat’s 5.2%.
- The lead changed hands 5 times in the 11 months ending August 2026: Crisp took it in December 2025, LiveChat took it in January 2026, Crisp took it in April 2026, LiveChat took it in May 2026, Crisp took it in June 2026.
- Across the 11 months ending August 2026, Crisp’s estimated Share of Search among live chat platforms worldwide moved from 5.2% to 11.2%, and its estimated monthly branded searches moved from 7.1K to 10.4K.
- Across the 11 months ending August 2026, LiveChat’s estimated Share of Search among live chat platforms worldwide moved from 6.7% to 5.2%, and its estimated monthly branded searches moved from 9K to 4.8K.

## How did search popularity change for live chat platforms worldwide in August 2026?

- In August 2026, Crisp gained estimated Share of Search among live chat platforms worldwide, from 4.8% to 11.2%.
- In August 2026, LiveChat gained estimated Share of Search among live chat platforms worldwide, from 4.1% to 5.2%.

## Month by month

| Month | Crisp estimated searches | Crisp Share of Search | Crisp rank | LiveChat estimated searches | LiveChat Share of Search | LiveChat rank |
| --- | --- | --- | --- | --- | --- | --- |
| Oct 2025 | 7.1K | 5.2% | 4 | 9K | 6.7% | 3 |
| Nov 2025 | 7.1K | 5.3% | 4 | 7.8K | 5.9% | 3 |
| Dec 2025 | 5.8K | 4.8% | 3 | 4.8K | 4% | 4 |
| Jan 2026 | 4.9K | 3.8% | 4 | 5.2K | 4% | 3 |
| Feb 2026 | 4.1K | 3.6% | 4 | 11.2K | 10% | 3 |
| Mar 2026 | 5K | 3.8% | 4 | 11.5K | 8.8% | 3 |
| Apr 2026 | 5K | 4.7% | 3 | 4.5K | 4.3% | 4 |
| May 2026 | 4.2K | 4.2% | 4 | 5.5K | 5.5% | 3 |
| Jun 2026 | 10.5K | 8.4% | 3 | 6.3K | 5% | 4 |
| Jul 2026 | 5K | 4.8% | 3 | 4.3K | 4.1% | 4 |
| Aug 2026 | 10.4K | 11.2% | 3 | 4.8K | 5.2% | 4 |
| Sep 2026 | — | — | — | — | — | — |

## How each brand is measured

Brandwave collects information about searches that people make online using Crisp’s and LiveChat’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

- **Crisp**: Measured on the search terms “crisp chat” and “crisp live chat”, summed into one figure.
- **LiveChat**: Measured on the search terms “livechat software” and “livechat.com”, summed into one figure.

- [Crisp profile](/demand/global-en/brands/crisp)
- [LiveChat profile](/demand/global-en/brands/livechat)
- [All live chat platforms worldwide](/demand/global-en/categories/live-chat-platforms): The set both shares are measured inside, 5 brands.

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which is more popular in search, Crisp or LiveChat?

In August 2026, Crisp had more branded searches than LiveChat among live chat platforms worldwide. Crisp was estimated to have 10.4K branded searches compared to LiveChat’s 4.8K, and held an 11.2% Share of Search versus LiveChat’s 5.2%.

## Cite this page

Brandwave. "Crisp vs LiveChat: Which is more popular by branded search?". https://gobrandwave.com/demand/global-en/compare/crisp-vs-livechat

This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/crisp-vs-livechat. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.