--- title: "ChurnZero vs Vitally: Which is more popular by branded search?" description: "Which is more popular in search, ChurnZero or Vitally? Compare estimated monthly branded-search demand and Share of Search inside the Customer success platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/churnzero-vs-vitally" publisher: "Brandwave" --- # ChurnZero vs Vitally: Which is more popular by branded search? Which is more popular in search, ChurnZero or Vitally? Compare estimated monthly branded-search demand and Share of Search inside the Customer success platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: ChurnZero and Vitally - **Competitive set**: Customer success platforms - **Market**: Global - **Month measured**: Aug 2026 - **ChurnZero Share of Search**: 17.5% - **Vitally Share of Search**: 39.7% ## Which is more popular in search, ChurnZero or Vitally? - In August 2026, Vitally had more branded searches than ChurnZero among customer success platforms worldwide. Vitally was estimated to have 10K branded searches compared to ChurnZero’s 4.4K, and held a 39.7% Share of Search versus ChurnZero’s 17.5%. - The lead changed hands 2 times in the 11 months ending August 2026: ChurnZero took it in July 2026, Vitally took it in August 2026. - Across the 11 months ending August 2026, ChurnZero’s estimated Share of Search among customer success platforms worldwide moved from 21.1% to 17.5%, and its estimated monthly branded searches moved from 5.4K to 4.4K. - Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms worldwide moved from 26.2% to 39.7%, and its estimated monthly branded searches moved from 6.7K to 10K. ## How did search popularity change for customer success platforms worldwide in August 2026? - In August 2026, Vitally overtook ChurnZero to take the highest estimated Share of Search among customer success platforms worldwide, at 39.7%. - In August 2026, ChurnZero lost estimated Share of Search among customer success platforms worldwide, from 24.3% to 17.5%. ## Month by month | Month | ChurnZero estimated searches | ChurnZero Share of Search | ChurnZero rank | Vitally estimated searches | Vitally Share of Search | Vitally rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 5.4K | 21.1% | 3 | 6.7K | 26.2% | 2 | | Nov 2025 | 5.4K | 20.2% | 3 | 8.2K | 30.6% | 2 | | Dec 2025 | 4.4K | 15.9% | 3 | 12.2K | 44% | 1 | | Jan 2026 | 5.4K | 22.2% | 3 | 5.5K | 22.5% | 2 | | Feb 2026 | 5.4K | 17.7% | 3 | 12.3K | 40.1% | 1 | | Mar 2026 | 5.4K | 17.5% | 3 | 10K | 32.4% | 2 | | Apr 2026 | 5.4K | 17.9% | 3 | 12.2K | 40.4% | 1 | | May 2026 | 4.4K | 15.1% | 3 | 12.2K | 41.8% | 1 | | Jun 2026 | 4.4K | 16.3% | 3 | 10K | 37% | 1 | | Jul 2026 | 4.4K | 24.3% | 2 | 2.9K | 16.2% | 3 | | Aug 2026 | 4.4K | 17.5% | 3 | 10K | 39.7% | 1 | | Sep 2026 | — | — | — | — | — | — | ## How each brand is measured Brandwave collects information about searches that people make online using ChurnZero’s and Vitally’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **ChurnZero**: Measured on the search terms “churnzero” and “churnzero customer success”, summed into one figure. - **Vitally**: Measured on the search terms “vitally cs” and “vitally customer success”, summed into one figure. - [ChurnZero profile](/demand/global-en/brands/churnzero) - [Vitally profile](/demand/global-en/brands/vitally) - [All customer success platforms worldwide](/demand/global-en/categories/customer-success-platforms): The set both shares are measured inside, 5 brands. ## Methodology - [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Which is more popular in search, ChurnZero or Vitally? In August 2026, Vitally had more branded searches than ChurnZero among customer success platforms worldwide. Vitally was estimated to have 10K branded searches compared to ChurnZero’s 4.4K, and held a 39.7% Share of Search versus ChurnZero’s 17.5%. ## Cite this page Brandwave. "ChurnZero vs Vitally: Which is more popular by branded search?". https://gobrandwave.com/demand/global-en/compare/churnzero-vs-vitally This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/churnzero-vs-vitally. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.