--- title: "Chatfuel vs Intercom: Which is searched more?" description: "Is Chatfuel or Intercom more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Chatbot builders set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/chatfuel-vs-intercom" publisher: "Brandwave" --- # Chatfuel vs Intercom: Which is searched more? Is Chatfuel or Intercom more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Chatbot builders set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Chatfuel and Intercom - **Competitive set**: Chatbot builders - **Market**: Global - **Month measured**: Sep 2026 - **Chatfuel Share of Search**: 1.8% - **Intercom Share of Search**: 0.53% ## Is Chatfuel or Intercom more popular in search? - In September 2026, Chatfuel had more branded searches than Intercom among chatbot builders worldwide. Chatfuel had about 15,100 branded searches, while Intercom had 4,400. Chatfuel made up 1.8% of all chatbot builder searches we track, and Intercom accounted for 0.53%. - Chatfuel was ahead of Intercom in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Chatfuel’s share of searches among chatbot builders worldwide moved from 2.4% to 1.8%, and its estimated monthly branded searches moved from 23K to 15.1K. - Across the 12 months ending September 2026, Intercom’s share of searches among chatbot builders worldwide moved from 0.38% to 0.53%, and its estimated monthly branded searches moved from 3.6K to 4.4K. ## Top chatbot builders in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Intercom was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Chatfuel did not appear in any of the five answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Botpress | 1st | 2 of 3 | 0 of 2 | 2 of 5 | | Chatbase | 2nd | 2 of 3 | 0 of 2 | 2 of 5 | | Tidio | 3rd | 3 of 3 | 0 of 2 | 3 of 5 | | Intercom | 4th | 2 of 3 | 0 of 2 | 2 of 5 | | Manychat | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | Voiceflow | 6th | 2 of 3 | 0 of 2 | 2 of 5 | | Chatfuel | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Landbot | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | LiveChat | Not ranked | 0 of 3 | 1 of 2 | 1 of 5 | | Drift | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about chatbot builders - Asked ChatGPT "Which chatbot builder should I use?": 1. Botpress, 2. Chatbase, 3. Manychat, 4. Tidio, 5. Voiceflow - Asked ChatGPT "What are the best chatbot builders?": 1. Chatbase, 2. Botpress, 3. Voiceflow, 4. Tidio, 5. Manychat, 6. Intercom - Asked ChatGPT "What's the best chatbot builder for customer support?": 1. Intercom, 2. Tidio - Searched Google, AI Overview "chatbot builder": named none of the brands we track - Searched Google, AI Overview "customer service chatbot": 1. LiveChat Not named in any answer: Chatfuel, Landbot and Drift. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for chatbot builders worldwide in September 2026? - Estimated monthly branded searches for Intercom worldwide rose 22.2% over 12 measured months, from 3.6K to 4.4K in September 2026. - Estimated monthly branded searches for Chatfuel worldwide fell 34.4% over 12 measured months, from 23K to 15.1K in September 2026. ## Month by month | Month | Chatfuel estimated searches | Chatfuel Share of Search | Chatfuel rank | Intercom estimated searches | Intercom Share of Search | Intercom rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 23K | 2.4% | 7 | 3.6K | 0.38% | 9 | | Nov 2025 | 23K | 2.5% | 7 | 2.4K | 0.26% | 9 | | Dec 2025 | 18.7K | 2.1% | 7 | 2.4K | 0.27% | 9 | | Jan 2026 | 22.8K | 2.1% | 7 | 2.9K | 0.27% | 9 | | Feb 2026 | 18.7K | 2.1% | 7 | 2.9K | 0.32% | 9 | | Mar 2026 | 22.9K | 2.1% | 6 | 4.4K | 0.41% | 9 | | Apr 2026 | 18.8K | 1.7% | 7 | 4.4K | 0.41% | 8 | | May 2026 | 18.6K | 1.8% | 7 | 6.6K | 0.63% | 8 | | Jun 2026 | 15.2K | 1.7% | 7 | 8.1K | 0.94% | 8 | | Jul 2026 | 15.1K | 1.8% | 6 | 4.4K | 0.52% | 8 | | Aug 2026 | 15.1K | 1.8% | 6 | 4.4K | 0.52% | 8 | | Sep 2026 | 15.1K | 1.8% | 6 | 4.4K | 0.53% | 8 | ## How each brand is measured Brandwave collects information about searches that people make online using Chatfuel’s and Intercom’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Chatfuel**: Measured on the search terms “chatfuel”, “chatfuel ai”, “chatfuel app”, “chatfuel bot” and “chatfuel chatbot”, summed into one figure. - **Intercom**: Measured on the search term “intercom fin”. - [Chatfuel profile](/demand/global-en/brands/chatfuel) - [Intercom profile](/demand/global-en/brands/intercom) - [All chatbot builders worldwide](/demand/global-en/categories/chatbot-builders): The set both shares are measured inside, 10 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Chatfuel or Intercom more popular in search? In September 2026, Chatfuel had more branded searches than Intercom among chatbot builders worldwide. Chatfuel had about 15,100 branded searches, while Intercom had 4,400. Chatfuel made up 1.8% of all chatbot builder searches we track, and Intercom accounted for 0.53%. ## Cite this page Brandwave. "Chatfuel vs Intercom: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/chatfuel-vs-intercom This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/chatfuel-vs-intercom. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.