--- title: "Birdeye vs Sprinklr: Which is searched more?" description: "Is Birdeye or Sprinklr more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Experience management platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/birdeye-vs-sprinklr" publisher: "Brandwave" --- # Birdeye vs Sprinklr: Which is searched more? Is Birdeye or Sprinklr more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Experience management platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Birdeye and Sprinklr - **Competitive set**: Experience management platforms - **Market**: Global - **Month measured**: Sep 2026 - **Birdeye Share of Search**: 9.1% - **Sprinklr Share of Search**: 9.1% ## Is Birdeye or Sprinklr more popular in search? - In September 2026, Birdeye and Sprinklr were level in searches among experience management platforms worldwide, with an estimated 74K branded searches each, at 9.1% of the total each. - The lead changed hands 2 times in the 12 months ending September 2026: Birdeye took it in March 2026, Sprinklr took it in April 2026. - Across the 12 months ending September 2026, Birdeye’s share of searches among experience management platforms worldwide moved from 5.4% to 9.1%, and its estimated monthly branded searches moved from 60.5K to 74K. - Across the 12 months ending September 2026, Sprinklr’s share of searches among experience management platforms worldwide moved from 8% to 9.1%, and its estimated monthly branded searches moved from 90.5K to 74K. ## Top experience management platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Birdeye was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. Sprinklr was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Birdeye and Sprinklr were each listed first in two of the four answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Qualtrics | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | Medallia | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | SurveyMonkey | 3rd | 3 of 3 | 0 of 2 | 3 of 5 | | Birdeye | 4th | 1 of 3 | 1 of 2 | 2 of 5 | | Sprinklr | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | InMoment | 6th | 1 of 3 | 0 of 2 | 1 of 5 | ## Every AI answer about experience management platforms - Asked ChatGPT "Which experience management platform should I use?": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. Sprinklr - Asked ChatGPT "What are the best experience management platforms?": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. InMoment, 5. Sprinklr - Asked ChatGPT "What's the best experience management platform for customer feedback?": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. Birdeye - Searched Google, AI Overview "experience management software": 1. Qualtrics, 2. Medallia, 3. Birdeye - Searched Google, AI Overview "customer experience platform": named none of the brands we track Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for experience management platforms worldwide in September 2026? - In September 2026, Birdeye overtook Sprinklr to rank 3rd among experience management platforms worldwide, with 9.1% of the searches. - In September 2026, Sprinklr lost share of searches among experience management platforms worldwide, from 10% to 9.1%. ## Month by month | Month | Birdeye estimated searches | Birdeye Share of Search | Birdeye rank | Sprinklr estimated searches | Sprinklr Share of Search | Sprinklr rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 60.5K | 5.4% | 4 | 90.5K | 8% | 3 | | Nov 2025 | 60.5K | 5.8% | 4 | 74K | 7.1% | 3 | | Dec 2025 | 49.5K | 6.3% | 4 | 74K | 9.4% | 3 | | Jan 2026 | 60.5K | 6.8% | 4 | 74K | 8.3% | 3 | | Feb 2026 | 60.5K | 6.4% | 4 | 74K | 7.8% | 3 | | Mar 2026 | 135K | 11.2% | 3 | 90.5K | 7.5% | 4 | | Apr 2026 | 49.5K | 4.8% | 5 | 90.5K | 8.7% | 3 | | May 2026 | 60.5K | 6.3% | 5 | 74K | 7.7% | 3 | | Jun 2026 | 49.5K | 5.6% | 5 | 74K | 8.3% | 3 | | Jul 2026 | 49.5K | 6.6% | 5 | 74K | 9.9% | 3 | | Aug 2026 | 49.5K | 6.7% | 4 | 74K | 10% | 3 | | Sep 2026 | 74K | 9.1% | 3 | 74K | 9.1% | 4 | ## How each brand is measured Brandwave collects information about searches that people make online using Birdeye’s and Sprinklr’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Birdeye**: Measured on the search term “birdeye”. - **Sprinklr**: Measured on the search term “sprinklr”. - [Birdeye profile](/demand/global-en/brands/birdeye) - [Sprinklr profile](/demand/global-en/brands/sprinklr) - [All experience management platforms worldwide](/demand/global-en/categories/experience-management-platforms): The set both shares are measured inside, 6 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Birdeye or Sprinklr more popular in search? In September 2026, Birdeye and Sprinklr were level in searches among experience management platforms worldwide, with an estimated 74K branded searches each, at 9.1% of the total each. ## Cite this page Brandwave. "Birdeye vs Sprinklr: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/birdeye-vs-sprinklr This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/birdeye-vs-sprinklr. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.