--- title: "Birdeye vs InMoment: Which is searched more?" description: "Is Birdeye or InMoment more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Experience management platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/birdeye-vs-inmoment" publisher: "Brandwave" --- # Birdeye vs InMoment: Which is searched more? Is Birdeye or InMoment more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Experience management platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Birdeye and InMoment - **Competitive set**: Experience management platforms - **Market**: Global - **Month measured**: Sep 2026 - **Birdeye Share of Search**: 9.1% - **InMoment Share of Search**: 0.81% ## Is Birdeye or InMoment more popular in search? - In September 2026, Birdeye had more branded searches than InMoment among experience management platforms worldwide. Birdeye had about 74,000 branded searches, while InMoment had 6,600. Birdeye made up 9.1% of all experience management platform searches we track, and InMoment accounted for 0.81%. - Birdeye was ahead of InMoment in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Birdeye’s share of searches among experience management platforms worldwide moved from 5.4% to 9.1%, and its estimated monthly branded searches moved from 60.5K to 74K. - Across the 12 months ending September 2026, InMoment’s share of searches among experience management platforms worldwide moved from 0.88% to 0.81%, and its estimated monthly branded searches moved from 9.9K to 6.6K. ## Top experience management platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Birdeye was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. InMoment was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Birdeye was listed before InMoment in two out of three answers that named either. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Qualtrics | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | Medallia | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | SurveyMonkey | 3rd | 3 of 3 | 0 of 2 | 3 of 5 | | Birdeye | 4th | 1 of 3 | 1 of 2 | 2 of 5 | | Sprinklr | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | InMoment | 6th | 1 of 3 | 0 of 2 | 1 of 5 | ## Every AI answer about experience management platforms - Asked ChatGPT "Which experience management platform should I use?": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. Sprinklr - Asked ChatGPT "What are the best experience management platforms?": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. InMoment, 5. Sprinklr - Asked ChatGPT "What's the best experience management platform for customer feedback?": 1. Qualtrics, 2. Medallia, 3. SurveyMonkey, 4. Birdeye - Searched Google, AI Overview "experience management software": 1. Qualtrics, 2. Medallia, 3. Birdeye - Searched Google, AI Overview "customer experience platform": named none of the brands we track Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for experience management platforms worldwide in September 2026? - In September 2026, Birdeye overtook Sprinklr to rank 3rd among experience management platforms worldwide, with 9.1% of the searches. - Estimated monthly branded searches for InMoment worldwide fell 33.3% over 12 measured months, from 9.9K to 6.6K in September 2026. ## Month by month | Month | Birdeye estimated searches | Birdeye Share of Search | Birdeye rank | InMoment estimated searches | InMoment Share of Search | InMoment rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 60.5K | 5.4% | 4 | 9.9K | 0.88% | 6 | | Nov 2025 | 60.5K | 5.8% | 4 | 8.1K | 0.78% | 6 | | Dec 2025 | 49.5K | 6.3% | 4 | 6.6K | 0.84% | 6 | | Jan 2026 | 60.5K | 6.8% | 4 | 8.1K | 0.91% | 6 | | Feb 2026 | 60.5K | 6.4% | 4 | 8.1K | 0.86% | 6 | | Mar 2026 | 135K | 11.2% | 3 | 8.1K | 0.67% | 6 | | Apr 2026 | 49.5K | 4.8% | 5 | 6.6K | 0.63% | 6 | | May 2026 | 60.5K | 6.3% | 5 | 8.1K | 0.85% | 6 | | Jun 2026 | 49.5K | 5.6% | 5 | 6.6K | 0.74% | 6 | | Jul 2026 | 49.5K | 6.6% | 5 | 5.4K | 0.72% | 6 | | Aug 2026 | 49.5K | 6.7% | 4 | 6.6K | 0.89% | 6 | | Sep 2026 | 74K | 9.1% | 3 | 6.6K | 0.81% | 6 | ## How each brand is measured Brandwave collects information about searches that people make online using Birdeye’s and InMoment’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Birdeye**: Measured on the search term “birdeye”. - **InMoment**: Measured on the search term “inmoment”. - [Birdeye profile](/demand/global-en/brands/birdeye) - [InMoment profile](/demand/global-en/brands/inmoment) - [All experience management platforms worldwide](/demand/global-en/categories/experience-management-platforms): The set both shares are measured inside, 6 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Birdeye or InMoment more popular in search? In September 2026, Birdeye had more branded searches than InMoment among experience management platforms worldwide. Birdeye had about 74,000 branded searches, while InMoment had 6,600. Birdeye made up 9.1% of all experience management platform searches we track, and InMoment accounted for 0.81%. ## Cite this page Brandwave. "Birdeye vs InMoment: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/birdeye-vs-inmoment This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/birdeye-vs-inmoment. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.