--- title: "Birdeye vs Feefo: Which is searched more?" description: "Is Birdeye or Feefo more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Customer review platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/compare/birdeye-vs-feefo" publisher: "Brandwave" --- # Birdeye vs Feefo: Which is searched more? Is Birdeye or Feefo more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Customer review platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Birdeye and Feefo - **Competitive set**: Customer review platforms - **Market**: Global - **Month measured**: Sep 2026 - **Birdeye Share of Search**: 2.2% - **Feefo Share of Search**: 0.24% ## Is Birdeye or Feefo more popular in search? - In September 2026, Birdeye had more branded searches than Feefo among customer review platforms worldwide. Birdeye had about 74,000 branded searches, while Feefo had 8,100. Birdeye made up 2.2% of all customer review platform searches we track, and Feefo accounted for 0.24%. - Birdeye was ahead of Feefo in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Birdeye’s share of searches among customer review platforms worldwide moved from 1.8% to 2.2%, and its estimated monthly branded searches moved from 60.5K to 74K. - Across the 12 months ending September 2026, Feefo’s share of searches among customer review platforms worldwide moved from 0.3% to 0.24%, and its estimated monthly branded searches moved from 9.9K to 8.1K. ## Top customer review platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Birdeye was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Feefo did not appear in any of the five answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Trustpilot | 1st | 3 of 3 | 2 of 2 | 5 of 5 | | Birdeye | 2nd | 3 of 3 | 0 of 2 | 3 of 5 | | G2 | 3rd | 2 of 3 | 1 of 2 | 3 of 5 | | Capterra | 4th | 2 of 3 | 1 of 2 | 3 of 5 | | Reviews.io | 5th | 1 of 3 | 1 of 2 | 2 of 5 | | Judge.me | 6th | 2 of 3 | 0 of 2 | 2 of 5 | | Yotpo | 7th | 1 of 3 | 0 of 2 | 1 of 5 | | Feefo | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Okendo | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about customer review platforms - Asked ChatGPT "Which customer review platform should I use?": 1. Trustpilot, 2. Birdeye, 3. G2 - Asked ChatGPT "What are the best customer review platforms?": 1. Trustpilot, 2. G2, 3. Capterra, 4. Birdeye, 5. Yotpo, 6. Judge.me, 7. Reviews.io - Asked ChatGPT "What's the best customer review platform for customer reviews collection?": 1. Birdeye, 2. Trustpilot, 3. Judge.me, 4. Capterra - Searched Google, AI Overview "best review platform": 1. Trustpilot, 2. Reviews.io, 3. G2, 4. Capterra - Searched Google, AI Overview "customer review software": 1. Trustpilot Not named in any answer: Feefo and Okendo. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for customer review platforms worldwide in September 2026? - In September 2026, Birdeye gained share of searches among customer review platforms worldwide, from 1.5% to 2.2%. - Estimated monthly branded searches for Feefo worldwide fell 18.2% over 12 measured months, from 9.9K to 8.1K in September 2026. ## Month by month | Month | Birdeye estimated searches | Birdeye Share of Search | Birdeye rank | Feefo estimated searches | Feefo Share of Search | Feefo rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 60.5K | 1.8% | 3 | 9.9K | 0.3% | 7 | | Nov 2025 | 60.5K | 1.6% | 3 | 9.9K | 0.26% | 6 | | Dec 2025 | 49.5K | 1.6% | 3 | 8.1K | 0.25% | 7 | | Jan 2026 | 60.5K | 1.6% | 3 | 9.9K | 0.26% | 7 | | Feb 2026 | 60.5K | 1.9% | 3 | 8.1K | 0.26% | 7 | | Mar 2026 | 135K | 4% | 3 | 12.1K | 0.36% | 6 | | Apr 2026 | 49.5K | 1.5% | 3 | 8.1K | 0.25% | 7 | | May 2026 | 60.5K | 1.8% | 3 | 6.6K | 0.2% | 7 | | Jun 2026 | 49.5K | 1.5% | 3 | 8.1K | 0.24% | 7 | | Jul 2026 | 49.5K | 1.5% | 3 | 6.6K | 0.2% | 7 | | Aug 2026 | 49.5K | 1.5% | 3 | 8.1K | 0.25% | 7 | | Sep 2026 | 74K | 2.2% | 3 | 8.1K | 0.24% | 7 | ## How each brand is measured Brandwave collects information about searches that people make online using Birdeye’s and Feefo’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Birdeye**: Measured on the search term “birdeye”. - **Feefo**: Measured on the search term “feefo”. - [Birdeye profile](/demand/global-en/brands/birdeye) - [Feefo profile](/demand/global-en/brands/feefo) - [All customer review platforms worldwide](/demand/global-en/categories/customer-review-platforms): The set both shares are measured inside, 9 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Birdeye or Feefo more popular in search? In September 2026, Birdeye had more branded searches than Feefo among customer review platforms worldwide. Birdeye had about 74,000 branded searches, while Feefo had 8,100. Birdeye made up 2.2% of all customer review platform searches we track, and Feefo accounted for 0.24%. ## Cite this page Brandwave. "Birdeye vs Feefo: Which is searched more?". https://gobrandwave.com/demand/global-en/compare/birdeye-vs-feefo This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/birdeye-vs-feefo. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.