---
title: "8x8 vs Talkdesk: Which is more popular by branded search?"
description: "Which is more popular in search, 8x8 or Talkdesk? Compare estimated monthly branded-search demand and Share of Search inside the Call centre software set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/compare/8x8-vs-talkdesk"
publisher: "Brandwave"
---

# 8x8 vs Talkdesk: Which is more popular by branded search?

Which is more popular in search, 8x8 or Talkdesk? Compare estimated monthly branded-search demand and Share of Search inside the Call centre software set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Compared**: 8x8 and Talkdesk
- **Competitive set**: Call centre software
- **Market**: Global
- **Month measured**: Aug 2026
- **8x8 Share of Search**: 11.4%
- **Talkdesk Share of Search**: 7.8%

## Which is more popular in search, 8x8 or Talkdesk?

- In August 2026, 8x8 had more branded searches than Talkdesk among call centre software worldwide. 8x8 was estimated to have 27.1K branded searches compared to Talkdesk’s 18.5K, and held an 11.4% Share of Search versus Talkdesk’s 7.8%.
- The lead changed hands 2 times in the 11 months ending August 2026: Talkdesk took it in July 2026, 8x8 took it in August 2026.
- Across the 11 months ending August 2026, 8x8’s estimated Share of Search among call centre software worldwide moved from 13.8% to 11.4%, and its estimated monthly branded searches moved from 40.5K to 27.1K.
- Across the 11 months ending August 2026, Talkdesk’s estimated Share of Search among call centre software worldwide moved from 7.7% to 7.8%, and its estimated monthly branded searches moved from 22.7K to 18.5K.

## How did search popularity change for call centre software worldwide in August 2026?

- In August 2026, 8x8 overtook Talkdesk to rank 3rd among call centre software worldwide, at 11.4%.
- Estimated monthly branded searches for Talkdesk worldwide fell 18.7% over 11 measured months, from 22.7K to 18.5K in August 2026.

## Month by month

| Month | 8x8 estimated searches | 8x8 Share of Search | 8x8 rank | Talkdesk estimated searches | Talkdesk Share of Search | Talkdesk rank |
| --- | --- | --- | --- | --- | --- | --- |
| Oct 2025 | 40.5K | 13.8% | 3 | 22.7K | 7.7% | 4 |
| Nov 2025 | 33.1K | 13.5% | 3 | 22.6K | 9.2% | 4 |
| Dec 2025 | 33.1K | 13.9% | 3 | 18.5K | 7.8% | 4 |
| Jan 2026 | 33.1K | 13.4% | 3 | 22.7K | 9.2% | 4 |
| Feb 2026 | 33.1K | 13.4% | 3 | 22.7K | 9.2% | 4 |
| Mar 2026 | 40.5K | 15.8% | 3 | 22.7K | 8.8% | 4 |
| Apr 2026 | 33.1K | 13.3% | 3 | 22.6K | 9.1% | 4 |
| May 2026 | 33.1K | 13.6% | 3 | 18.5K | 7.6% | 4 |
| Jun 2026 | 22.2K | 9.5% | 3 | 18.5K | 7.9% | 4 |
| Jul 2026 | 18.1K | 7.9% | 4 | 18.5K | 8.1% | 3 |
| Aug 2026 | 27.1K | 11.4% | 3 | 18.5K | 7.8% | 4 |
| Sep 2026 | — | — | — | — | — | — |

## How each brand is measured

Brandwave collects information about searches that people make online using 8x8’s and Talkdesk’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

- **8x8**: Measured on the search term “8x8 inc”.
- **Talkdesk**: Measured on the search terms “talkdesk”, “talkdesk app”, “talkdesk com”, “talkdesk contact center”, “talkdesk platform” and “talkdesk software”, summed into one figure.

- [8x8 profile](/demand/global-en/brands/8x8)
- [Talkdesk profile](/demand/global-en/brands/talkdesk)
- [All call centre software worldwide](/demand/global-en/categories/call-centre-software): The set both shares are measured inside, 5 brands.

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which is more popular in search, 8x8 or Talkdesk?

In August 2026, 8x8 had more branded searches than Talkdesk among call centre software worldwide. 8x8 was estimated to have 27.1K branded searches compared to Talkdesk’s 18.5K, and held an 11.4% Share of Search versus Talkdesk’s 7.8%.

## Cite this page

Brandwave. "8x8 vs Talkdesk: Which is more popular by branded search?". https://gobrandwave.com/demand/global-en/compare/8x8-vs-talkdesk

This page is also available as HTML at https://gobrandwave.com/demand/global-en/compare/8x8-vs-talkdesk. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.