--- title: "Respond.io vs Twilio: Which is searched more?" description: "Is Respond.io or Twilio more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the WhatsApp business platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/categories/whatsapp-business-platforms/compare/respond-io-vs-twilio" publisher: "Brandwave" --- # Respond.io vs Twilio: Which is searched more? Is Respond.io or Twilio more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the WhatsApp business platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Respond.io and Twilio - **Competitive set**: WhatsApp business platforms - **Market**: Global - **Month measured**: Sep 2026 - **Respond.io Share of Search**: 6.6% - **Twilio Share of Search**: 3.6% ## Is Respond.io or Twilio more popular in search? - In September 2026, Respond.io had more branded searches than Twilio among WhatsApp business platforms worldwide. Respond.io had about 22,200 branded searches, while Twilio had 12,100. Respond.io made up 6.6% of all WhatsApp business platform searches we track, and Twilio accounted for 3.6%. - Respond.io was ahead of Twilio in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Respond.io’s share of searches among WhatsApp business platforms worldwide moved from 4.5% to 6.6%, and its estimated monthly branded searches moved from 14.8K to 22.2K. - Across the 12 months ending September 2026, Twilio’s share of searches among WhatsApp business platforms worldwide moved from 3.7% to 3.6%, and its estimated monthly branded searches held steady at 12.1K. ## Top WhatsApp business platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Twilio appeared in all five answers. Respond.io was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Respond.io was listed before Twilio in every answer. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | WATI | 1st | 3 of 3 | 0 of 2 | 3 of 5 | | Respond.io | 1st | 2 of 3 | 0 of 2 | 2 of 5 | | Twilio | 3rd | 3 of 3 | 2 of 2 | 5 of 5 | | AiSensy | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Gupshup | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Interakt | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Gallabox | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about WhatsApp business platforms - Asked ChatGPT "Which WhatsApp business platform should I use?": 1. WATI, 2. Respond.io, 3. Twilio - Asked ChatGPT "What are the best WhatsApp Business API providers?": 1. Respond.io, 2. WATI, 3. Twilio - Asked ChatGPT "What's the best WhatsApp marketing tool for a small business?": 1. WATI, 2. Twilio - Searched Google, AI Overview "whatsapp business api": 1. Twilio - Searched Google, AI Overview "twilio whatsapp": 1. Twilio Not named in any answer: AiSensy, Gupshup, Interakt and Gallabox. Brands are listed in the order each answer named them. The answers were collected in the United States on October 22, 2026. ## How did search popularity change for WhatsApp business platforms worldwide in September 2026? - In September 2026, Respond.io lost share of searches among WhatsApp business platforms worldwide, from 7.6% to 6.6%. ## Month by month | Month | Respond.io estimated searches | Respond.io Share of Search | Respond.io rank | Twilio estimated searches | Twilio Share of Search | Twilio rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 14.8K | 4.5% | 5 | 12.1K | 3.7% | 6 | | Nov 2025 | 18.1K | 5.7% | 5 | 12.1K | 3.8% | 7 | | Dec 2025 | 18.1K | 5.6% | 5 | 9.9K | 3% | 7 | | Jan 2026 | 22.2K | 6.3% | 5 | 12.1K | 3.4% | 6 | | Feb 2026 | 18.1K | 5.4% | 5 | 12.1K | 3.6% | 6 | | Mar 2026 | 22.2K | 6.5% | 5 | 14.8K | 4.3% | 6 | | Apr 2026 | 22.2K | 6.2% | 5 | 14.8K | 4.1% | 6 | | May 2026 | 22.2K | 6.5% | 5 | 14.8K | 4.3% | 6 | | Jun 2026 | 27.1K | 7.9% | 5 | 12.1K | 3.5% | 7 | | Jul 2026 | 27.1K | 7.9% | 5 | 12.1K | 3.5% | 7 | | Aug 2026 | 27.1K | 7.6% | 5 | 12.1K | 3.4% | 6 | | Sep 2026 | 22.2K | 6.6% | 5 | 12.1K | 3.6% | 6 | ## How each brand is measured Brandwave collects information about searches that people make online using Respond.io’s and Twilio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Respond.io**: Measured on the search term “respond.io”. - **Twilio**: Measured on the search term “twilio whatsapp”. - [Respond.io profile](/demand/global-en/brands/respond-io) - [Twilio profile](/demand/global-en/brands/twilio) - [All WhatsApp business platforms worldwide](/demand/global-en/categories/whatsapp-business-platforms): The set both shares are measured inside, 7 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Respond.io or Twilio more popular in search? In September 2026, Respond.io had more branded searches than Twilio among WhatsApp business platforms worldwide. Respond.io had about 22,200 branded searches, while Twilio had 12,100. Respond.io made up 6.6% of all WhatsApp business platform searches we track, and Twilio accounted for 3.6%. ## Cite this page Brandwave. "Respond.io vs Twilio: Which is searched more?". https://gobrandwave.com/demand/global-en/categories/whatsapp-business-platforms/compare/respond-io-vs-twilio This page is also available as HTML at https://gobrandwave.com/demand/global-en/categories/whatsapp-business-platforms/compare/respond-io-vs-twilio. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.