---
title: "Virtual receptionist services: Which brands are most popular in search?"
description: "Compare the services that answer calls for a business. Share of Search among Smith.ai, AnswerConnect, Abby Connect, PATLive and RUBY, the virtual receptionist services Brandwave compares worldwide, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/categories/virtual-receptionist-services"
publisher: "Brandwave"
---

# Virtual receptionist services: Which brands are most popular in search?

Compare the services that answer calls for a business. Share of Search among Smith.ai, AnswerConnect, Abby Connect, PATLive and RUBY, the virtual receptionist services Brandwave compares worldwide, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Competitive set**: Virtual receptionist services
- **Market**: Global
- **Brands compared**: 5
- **Month measured**: Aug 2026
- **Highest Share of Search**: Smith.ai, 42.3%

## Which brand is most popular in search among virtual receptionist services worldwide?

- In August 2026, Smith.ai was the most searched among virtual receptionist services worldwide, with an estimated 6.6K branded searches and 42.3% estimated Share of Search within this set.
- AnswerConnect is in 2nd place, 7.7 percentage points behind at 34.6% Share of Search.
- Across the 11 months ending August 2026, Smith.ai’s estimated Share of Search among virtual receptionist services worldwide increased from 41.1% to 42.3%.
- Across the 11 months ending August 2026, AnswerConnect’s estimated Share of Search among virtual receptionist services worldwide increased from 33.5% to 34.6%.
- Across the 11 months ending August 2026, Abby Connect’s estimated Share of Search among virtual receptionist services worldwide increased from 8.1% to 10.2%.
- Across the 11 months ending August 2026, PATLive’s estimated Share of Search among virtual receptionist services worldwide decreased from 12.2% to 8.3%.
- Across the 11 months ending August 2026, Smith.ai’s estimated Share of Search among virtual receptionist services worldwide peaked at 47.7% in December 2025 and was lowest at 38.9% in April 2026.
- Across the 11 months ending August 2026, AnswerConnect’s estimated Share of Search among virtual receptionist services worldwide peaked at 38.9% in April 2026 and was lowest at 31% in November 2025.
- Across the 11 months ending August 2026, Abby Connect’s estimated Share of Search among virtual receptionist services worldwide peaked at 10.2% in August 2026 and was lowest at 5.7% in November 2025.
- Across the 11 months ending August 2026, PATLive’s estimated Share of Search among virtual receptionist services worldwide peaked at 12.4% in January 2026 and was lowest at 6.7% in June 2026.
- Across the 11 months ending August 2026, RUBY’s estimated Share of Search among virtual receptionist services worldwide peaked at 7.5% in November 2025 and was lowest at 3.9% in July 2026.
- Across the 11 months ending August 2026, Abby Connect rose from 4th to 3rd among virtual receptionist services worldwide.
- Across the 11 months ending August 2026, PATLive fell from 3rd to 4th among virtual receptionist services worldwide.
- Across the 11 months ending August 2026, RUBY held steady: its estimated Share of Search among virtual receptionist services worldwide moved less than 0.5 percentage points.

## Compare search popularity between leading brands

- [Smith.ai vs AnswerConnect: compare search popularity](/demand/global-en/compare/answerconnect-vs-smith-ai): 42.3% against 34.6% Share of Search.
- [Smith.ai vs Abby Connect: compare search popularity](/demand/global-en/compare/abby-connect-vs-smith-ai): 42.3% against 10.2% Share of Search.
- [Smith.ai vs PATLive: compare search popularity](/demand/global-en/compare/patlive-vs-smith-ai): 42.3% against 8.3% Share of Search.
- [Smith.ai vs RUBY: compare search popularity](/demand/global-en/compare/ruby-vs-smith-ai): 42.3% against 4.6% Share of Search.
- [AnswerConnect vs Abby Connect: compare search popularity](/demand/global-en/compare/abby-connect-vs-answerconnect): 34.6% against 10.2% Share of Search.
- [AnswerConnect vs PATLive: compare search popularity](/demand/global-en/compare/answerconnect-vs-patlive): 34.6% against 8.3% Share of Search.
- [AnswerConnect vs RUBY: compare search popularity](/demand/global-en/compare/answerconnect-vs-ruby): 34.6% against 4.6% Share of Search.
- [Abby Connect vs PATLive: compare search popularity](/demand/global-en/compare/abby-connect-vs-patlive): 10.2% against 8.3% Share of Search.
- [Abby Connect vs RUBY: compare search popularity](/demand/global-en/compare/abby-connect-vs-ruby): 10.2% against 4.6% Share of Search.
- [PATLive vs RUBY: compare search popularity](/demand/global-en/compare/patlive-vs-ruby): 8.3% against 4.6% Share of Search.

## How did search popularity change for virtual receptionist services worldwide in August 2026?

- In August 2026, Abby Connect gained estimated Share of Search among virtual receptionist services worldwide, from 8.6% to 10.2%.
- In August 2026, RUBY gained estimated Share of Search among virtual receptionist services worldwide, from 3.9% to 4.6%.
- In August 2026, Smith.ai lost estimated Share of Search among virtual receptionist services worldwide, from 43.4% to 42.3%.
- In August 2026, AnswerConnect lost estimated Share of Search among virtual receptionist services worldwide, from 35.5% to 34.6%.
- Estimated monthly branded searches for PATLive worldwide fell 45.8% over 11 measured months, from 2.4K to 1.3K in August 2026.

## Share of Search ranking

| Rank | Brand | Share of Search | Estimated monthly branded searches | Change vs prior month | Owned by |
| --- | --- | --- | --- | --- | --- |
| 1 | Smith.ai | 42.3% | 6.6K | 0.0% | Smith.ai |
| 2 | AnswerConnect | 34.6% | 5.4K | 0.0% | AnswerConnect |
| 3 | Abby Connect | 10.2% | 1.6K | +23.1% | Abby Connect |
| 4 | PATLive | 8.3% | 1.3K | 0.0% | PATLive |
| 5 | RUBY | 4.6% | 720 | +22.0% | RUBY |

## Historical estimated branded-search demand

| Month | Brand | Estimated monthly branded searches | Share of Search | Rank |
| --- | --- | --- | --- | --- |
| Oct 2025 | Smith.ai | 8.1K | 41.1% | 1 |
| Oct 2025 | AnswerConnect | 6.6K | 33.5% | 2 |
| Oct 2025 | PATLive | 2.4K | 12.2% | 3 |
| Oct 2025 | Abby Connect | 1.6K | 8.1% | 4 |
| Oct 2025 | RUBY | 1K | 5.1% | 5 |
| Nov 2025 | Smith.ai | 8.1K | 46.6% | 1 |
| Nov 2025 | AnswerConnect | 5.4K | 31% | 2 |
| Nov 2025 | PATLive | 1.6K | 9.2% | 3 |
| Nov 2025 | RUBY | 1.3K | 7.5% | 4 |
| Nov 2025 | Abby Connect | 1K | 5.7% | 5 |
| Dec 2025 | Smith.ai | 8.1K | 47.7% | 1 |
| Dec 2025 | AnswerConnect | 5.4K | 31.8% | 2 |
| Dec 2025 | PATLive | 1.6K | 9.4% | 3 |
| Dec 2025 | Abby Connect | 1K | 5.9% | 4 |
| Dec 2025 | RUBY | 880 | 5.2% | 5 |
| Jan 2026 | Smith.ai | 8.1K | 42% | 1 |
| Jan 2026 | AnswerConnect | 6.6K | 34.2% | 2 |
| Jan 2026 | PATLive | 2.4K | 12.4% | 3 |
| Jan 2026 | Abby Connect | 1.3K | 6.7% | 4 |
| Jan 2026 | RUBY | 880 | 4.6% | 5 |
| Feb 2026 | Smith.ai | 8.1K | 43.8% | 1 |
| Feb 2026 | AnswerConnect | 6.6K | 35.7% | 2 |
| Feb 2026 | PATLive | 1.6K | 8.7% | 3 |
| Feb 2026 | Abby Connect | 1.3K | 7% | 4 |
| Feb 2026 | RUBY | 880 | 4.8% | 5 |
| Mar 2026 | Smith.ai | 8.1K | 43.8% | 1 |
| Mar 2026 | AnswerConnect | 6.6K | 35.7% | 2 |
| Mar 2026 | Abby Connect | 1.6K | 8.7% | 3 |
| Mar 2026 | PATLive | 1.3K | 7% | 4 |
| Mar 2026 | RUBY | 880 | 4.8% | 5 |
| Apr 2026 | AnswerConnect | 6.6K | 38.9% | 1 |
| Apr 2026 | Smith.ai | 6.6K | 38.9% | 2 |
| Apr 2026 | PATLive | 1.6K | 9.4% | 3 |
| Apr 2026 | Abby Connect | 1.3K | 7.7% | 4 |
| Apr 2026 | RUBY | 880 | 5.2% | 5 |
| May 2026 | Smith.ai | 6.6K | 43.1% | 1 |
| May 2026 | AnswerConnect | 5.4K | 35.2% | 2 |
| May 2026 | Abby Connect | 1.3K | 8.5% | 3 |
| May 2026 | PATLive | 1.3K | 8.5% | 4 |
| May 2026 | RUBY | 720 | 4.7% | 5 |
| Jun 2026 | Smith.ai | 6.6K | 43.9% | 1 |
| Jun 2026 | AnswerConnect | 5.4K | 36% | 2 |
| Jun 2026 | Abby Connect | 1.3K | 8.7% | 3 |
| Jun 2026 | PATLive | 1K | 6.7% | 4 |
| Jun 2026 | RUBY | 720 | 4.8% | 5 |
| Jul 2026 | Smith.ai | 6.6K | 43.4% | 1 |
| Jul 2026 | AnswerConnect | 5.4K | 35.5% | 2 |
| Jul 2026 | Abby Connect | 1.3K | 8.6% | 3 |
| Jul 2026 | PATLive | 1.3K | 8.6% | 4 |
| Jul 2026 | RUBY | 590 | 3.9% | 5 |
| Aug 2026 | Smith.ai | 6.6K | 42.3% | 1 |
| Aug 2026 | AnswerConnect | 5.4K | 34.6% | 2 |
| Aug 2026 | Abby Connect | 1.6K | 10.2% | 3 |
| Aug 2026 | PATLive | 1.3K | 8.3% | 4 |
| Aug 2026 | RUBY | 720 | 4.6% | 5 |
| Sep 2026 | Abby Connect | — | — | — |
| Sep 2026 | AnswerConnect | — | — | — |
| Sep 2026 | PATLive | — | — | — |
| Sep 2026 | RUBY | — | — | — |
| Sep 2026 | Smith.ai | — | — | — |

## What is being compared

- **Abby Connect**: Measured on the search term “abby connect”.
- **AnswerConnect**: Measured on the search term “answerconnect”.
- **PATLive**: Measured on the search term “patlive”.
- **RUBY**: Measured on the search term “rubynz”.
- **Smith.ai**: Measured on the search term “smith ai”.

- [Abby Connect](/demand/global-en/brands/abby-connect)
- [AnswerConnect](/demand/global-en/brands/answerconnect)
- [PATLive](/demand/global-en/brands/patlive)
- [RUBY](/demand/global-en/brands/ruby)
- [Smith.ai](/demand/global-en/brands/smith-ai)

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which brand is most popular in search among virtual receptionist services worldwide?

In August 2026, Smith.ai was the most searched among virtual receptionist services worldwide, with an estimated 6.6K branded searches and 42.3% estimated Share of Search within this set. These are worldwide searches for English-language branded terms.

## Cite this page

Brandwave. "Virtual receptionist services: Which brands are most popular in search?". https://gobrandwave.com/demand/global-en/categories/virtual-receptionist-services

This page is also available as HTML at https://gobrandwave.com/demand/global-en/categories/virtual-receptionist-services. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.