--- title: "Webex vs Zoom: Which is searched more?" description: "Is Webex or Zoom more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Unified communications platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/categories/unified-communications-platforms/compare/webex-vs-zoom" publisher: "Brandwave" --- # Webex vs Zoom: Which is searched more? Is Webex or Zoom more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Unified communications platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Webex and Zoom - **Competitive set**: Unified communications platforms - **Market**: Global - **Month measured**: Sep 2026 - **Webex Share of Search**: 11.6% - **Zoom Share of Search**: <0.01% ## Is Webex or Zoom more popular in search? - In September 2026, Webex had more branded searches than Zoom among unified communications platforms worldwide. Webex had about 49,500 branded searches, while Zoom had 40. Webex made up 11.6% of all unified communications platform searches we track, and Zoom accounted for <0.01%. - Webex was ahead of Zoom in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Webex’s share of searches among unified communications platforms worldwide moved from 12.3% to 11.6%, and its estimated monthly branded searches moved from 60.5K to 49.5K. - Across the 12 months ending September 2026, Zoom’s share of searches among unified communications platforms worldwide held steady at <0.01%, and its estimated monthly branded searches held steady at 40. ## Top unified communications platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Zoom was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Webex was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Zoom was listed before Webex in every answer. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | RingCentral | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | Zoom | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | Webex | 3rd | 2 of 3 | 1 of 2 | 3 of 5 | | Nextiva | 4th | 2 of 3 | 1 of 2 | 3 of 5 | | Dialpad | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | Aircall | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about unified communications platforms - Asked ChatGPT "Which unified communications platform should I use?": 1. Zoom, 2. RingCentral, 3. Webex - Asked ChatGPT "What are the best unified communications platforms?": 1. RingCentral, 2. Zoom, 3. Webex, 4. Dialpad, 5. Nextiva - Asked ChatGPT "What's the best unified communications platform for a small team?": 1. RingCentral, 2. Nextiva, 3. Zoom, 4. Dialpad - Searched Google, AI Overview "unified communications platform": 1. Zoom, 2. RingCentral, 3. Webex - Searched Google, AI Overview "cloud communications platform": 1. Nextiva Not named in any answer: Aircall. Brands are listed in the order each answer named them. The answers were collected in the United States on October 21, 2026. ## How did search popularity change for unified communications platforms worldwide in September 2026? - In September 2026, Webex lost share of searches among unified communications platforms worldwide, from 12.4% to 11.6%. ## Month by month | Month | Webex estimated searches | Webex Share of Search | Webex rank | Zoom estimated searches | Zoom Share of Search | Zoom rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 60.5K | 12.3% | 4 | 40 | <0.01% | 6 | | Nov 2025 | 60.5K | 14.3% | 4 | 30 | <0.01% | 6 | | Dec 2025 | 49.5K | 12.4% | 5 | 30 | <0.01% | 6 | | Jan 2026 | 49.5K | 8.7% | 5 | 70 | 0.01% | 6 | | Feb 2026 | 49.5K | 11.6% | 5 | 70 | 0.02% | 6 | | Mar 2026 | 60.5K | 12.3% | 4 | 170 | 0.03% | 6 | | Apr 2026 | 60.5K | 12.7% | 4 | 210 | 0.04% | 6 | | May 2026 | 49.5K | 12% | 5 | 140 | 0.03% | 6 | | Jun 2026 | 49.5K | 11.6% | 5 | 50 | 0.01% | 6 | | Jul 2026 | 49.5K | 11.5% | 5 | 110 | 0.03% | 6 | | Aug 2026 | 49.5K | 12.4% | 5 | 110 | 0.03% | 6 | | Sep 2026 | 49.5K | 11.6% | 5 | 40 | <0.01% | 6 | ## How each brand is measured Brandwave collects information about searches that people make online using Webex’s and Zoom’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Webex**: Measured on the search term “cisco webex”. - **Zoom**: Measured on the search term “zoom unified communications”. - [Webex profile](/demand/global-en/brands/webex) - [Zoom profile](/demand/global-en/brands/zoom) - [All unified communications platforms worldwide](/demand/global-en/categories/unified-communications-platforms): The set both shares are measured inside, 6 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Webex or Zoom more popular in search? In September 2026, Webex had more branded searches than Zoom among unified communications platforms worldwide. Webex had about 49,500 branded searches, while Zoom had 40. Webex made up 11.6% of all unified communications platform searches we track, and Zoom accounted for <0.01%. ## Cite this page Brandwave. "Webex vs Zoom: Which is searched more?". https://gobrandwave.com/demand/global-en/categories/unified-communications-platforms/compare/webex-vs-zoom This page is also available as HTML at https://gobrandwave.com/demand/global-en/categories/unified-communications-platforms/compare/webex-vs-zoom. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.