--- title: "Shared inbox platforms: Which brands are most popular in search?" description: "Compare services and tools used to manage customer email collaboratively in a shared inbox. Share of Search among Front, Missive, Gmelius, Helpwise and Hiver, the shared inbox platforms Brandwave compares worldwide, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/categories/shared-inbox-platforms" publisher: "Brandwave" --- # Shared inbox platforms: Which brands are most popular in search? Compare services and tools used to manage customer email collaboratively in a shared inbox. Share of Search among Front, Missive, Gmelius, Helpwise and Hiver, the shared inbox platforms Brandwave compares worldwide, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Competitive set**: Shared inbox platforms - **Market**: Global - **Brands compared**: 5 - **Month measured**: Aug 2026 - **Highest Share of Search**: Front, 36.2% ## Which brand is most popular in search among shared inbox platforms worldwide? - In August 2026, Front was the most searched among shared inbox platforms worldwide, with an estimated 2.9K branded searches and 36.2% estimated Share of Search within this set. - Missive is in 2nd place, 11.6 percentage points behind at 24.6% Share of Search. - Across the 11 months ending August 2026, Front’s estimated Share of Search among shared inbox platforms worldwide increased from 28.6% to 36.2%. - Across the 11 months ending August 2026, Missive’s estimated Share of Search among shared inbox platforms worldwide increased from 16.6% to 24.6%. - Across the 11 months ending August 2026, Gmelius’ estimated Share of Search among shared inbox platforms worldwide decreased from 38.5% to 21.4%. - Across the 11 months ending August 2026, Helpwise’s estimated Share of Search among shared inbox platforms worldwide decreased from 13.7% to 12.8%. - Across the 11 months ending August 2026, Hiver’s estimated Share of Search among shared inbox platforms worldwide increased from 2.5% to 5%. - Across the 11 months ending August 2026, Front’s estimated Share of Search among shared inbox platforms worldwide peaked at 36.2% in August 2026 and was lowest at 22.7% in June 2026. - Across the 11 months ending August 2026, Missive’s estimated Share of Search among shared inbox platforms worldwide peaked at 26.3% in May 2026 and was lowest at 9.8% in January 2026. - Across the 11 months ending August 2026, Gmelius’ estimated Share of Search among shared inbox platforms worldwide peaked at 43.6% in June 2026 and was lowest at 21.4% in August 2026. - Across the 11 months ending August 2026, Helpwise’s estimated Share of Search among shared inbox platforms worldwide peaked at 19.3% in February 2026 and was lowest at 10.4% in June 2026. - Across the 11 months ending August 2026, Hiver’s estimated Share of Search among shared inbox platforms worldwide peaked at 5% in August 2026 and was lowest at 2.4% in November 2025. - Across the 11 months ending August 2026, Front rose from 2nd to 1st among shared inbox platforms worldwide. - Across the 11 months ending August 2026, Missive rose from 3rd to 2nd among shared inbox platforms worldwide. - Across the 11 months ending August 2026, Gmelius fell from 1st to 3rd among shared inbox platforms worldwide. ## Compare search popularity between leading brands - [Front vs Missive: compare search popularity](/demand/global-en/compare/front-vs-missive): 36.2% against 24.6% Share of Search. - [Front vs Gmelius: compare search popularity](/demand/global-en/compare/front-vs-gmelius): 36.2% against 21.4% Share of Search. - [Front vs Helpwise: compare search popularity](/demand/global-en/compare/front-vs-helpwise): 36.2% against 12.8% Share of Search. - [Front vs Hiver: compare search popularity](/demand/global-en/compare/front-vs-hiver): 36.2% against 5% Share of Search. - [Missive vs Gmelius: compare search popularity](/demand/global-en/compare/gmelius-vs-missive): 24.6% against 21.4% Share of Search. - [Missive vs Helpwise: compare search popularity](/demand/global-en/compare/helpwise-vs-missive): 24.6% against 12.8% Share of Search. - [Missive vs Hiver: compare search popularity](/demand/global-en/compare/hiver-vs-missive): 24.6% against 5% Share of Search. - [Gmelius vs Helpwise: compare search popularity](/demand/global-en/compare/gmelius-vs-helpwise): 21.4% against 12.8% Share of Search. - [Gmelius vs Hiver: compare search popularity](/demand/global-en/compare/gmelius-vs-hiver): 21.4% against 5% Share of Search. - [Helpwise vs Hiver: compare search popularity](/demand/global-en/compare/helpwise-vs-hiver): 12.8% against 5% Share of Search. ## How did search popularity change for shared inbox platforms worldwide in August 2026? - In August 2026, Front gained estimated Share of Search among shared inbox platforms worldwide, from 29.5% to 36.2%. - In August 2026, Gmelius lost estimated Share of Search among shared inbox platforms worldwide, from 25.6% to 21.4%. - In August 2026, Missive lost estimated Share of Search among shared inbox platforms worldwide, from 26% to 24.6%. - In August 2026, Helpwise lost estimated Share of Search among shared inbox platforms worldwide, from 13.9% to 12.8%. - Estimated monthly branded searches for Hiver worldwide rose 33.3% over 11 measured months, from 300 to 400 in August 2026. ## Share of Search ranking | Rank | Brand | Share of Search | Estimated monthly branded searches | Change vs prior month | Owned by | | --- | --- | --- | --- | --- | --- | | 1 | Front | 36.2% | 2.9K | 0.0% | Front | | 2 | Missive | 24.6% | 2K | -22.8% | Missive | | 3 | Gmelius | 21.4% | 1.7K | -32.0% | Gmelius | | 4 | Helpwise | 12.8% | 1K | -25.0% | Helpwise | | 5 | Hiver | 5% | 400 | -16.7% | Hiver | ## Historical estimated branded-search demand | Month | Brand | Estimated monthly branded searches | Share of Search | Rank | | --- | --- | --- | --- | --- | | Oct 2025 | Gmelius | 4.5K | 38.5% | 1 | | Oct 2025 | Front | 3.4K | 28.6% | 2 | | Oct 2025 | Missive | 2K | 16.6% | 3 | | Oct 2025 | Helpwise | 1.6K | 13.7% | 4 | | Oct 2025 | Hiver | 300 | 2.5% | 5 | | Nov 2025 | Gmelius | 4.5K | 39% | 1 | | Nov 2025 | Front | 3.2K | 27.7% | 2 | | Nov 2025 | Missive | 2K | 16.9% | 3 | | Nov 2025 | Helpwise | 1.6K | 13.9% | 4 | | Nov 2025 | Hiver | 280 | 2.4% | 5 | | Dec 2025 | Gmelius | 3.9K | 37.3% | 1 | | Dec 2025 | Front | 3.2K | 30.8% | 2 | | Dec 2025 | Helpwise | 1.6K | 15.5% | 3 | | Dec 2025 | Missive | 1.4K | 12.9% | 4 | | Dec 2025 | Hiver | 370 | 3.5% | 5 | | Jan 2026 | Gmelius | 4.1K | 37.6% | 1 | | Jan 2026 | Front | 3.4K | 31.1% | 2 | | Jan 2026 | Helpwise | 1.9K | 17.4% | 3 | | Jan 2026 | Missive | 1.1K | 9.8% | 4 | | Jan 2026 | Hiver | 450 | 4.1% | 5 | | Feb 2026 | Gmelius | 3.4K | 33.9% | 1 | | Feb 2026 | Front | 2.8K | 27.8% | 2 | | Feb 2026 | Helpwise | 1.9K | 19.3% | 3 | | Feb 2026 | Missive | 1.4K | 14.2% | 4 | | Feb 2026 | Hiver | 480 | 4.8% | 5 | | Mar 2026 | Front | 3.3K | 30.8% | 1 | | Mar 2026 | Gmelius | 3.2K | 30.2% | 2 | | Mar 2026 | Missive | 2K | 19% | 3 | | Mar 2026 | Helpwise | 1.6K | 15.1% | 4 | | Mar 2026 | Hiver | 530 | 4.9% | 5 | | Apr 2026 | Gmelius | 4.6K | 38.1% | 1 | | Apr 2026 | Front | 3.3K | 27% | 2 | | Apr 2026 | Missive | 2.5K | 20.8% | 3 | | Apr 2026 | Helpwise | 1.3K | 10.9% | 4 | | Apr 2026 | Hiver | 400 | 3.3% | 5 | | May 2026 | Front | 2.7K | 28.2% | 1 | | May 2026 | Gmelius | 2.6K | 27% | 2 | | May 2026 | Missive | 2.5K | 26.3% | 3 | | May 2026 | Helpwise | 1.3K | 13.8% | 4 | | May 2026 | Hiver | 460 | 4.7% | 5 | | Jun 2026 | Gmelius | 5.6K | 43.6% | 1 | | Jun 2026 | Front | 2.9K | 22.7% | 2 | | Jun 2026 | Missive | 2.5K | 19.5% | 3 | | Jun 2026 | Helpwise | 1.3K | 10.4% | 4 | | Jun 2026 | Hiver | 480 | 3.8% | 5 | | Jul 2026 | Front | 2.9K | 29.5% | 1 | | Jul 2026 | Missive | 2.5K | 26% | 2 | | Jul 2026 | Gmelius | 2.5K | 25.6% | 3 | | Jul 2026 | Helpwise | 1.4K | 13.9% | 4 | | Jul 2026 | Hiver | 480 | 4.9% | 5 | | Aug 2026 | Front | 2.9K | 36.2% | 1 | | Aug 2026 | Missive | 2K | 24.6% | 2 | | Aug 2026 | Gmelius | 1.7K | 21.4% | 3 | | Aug 2026 | Helpwise | 1K | 12.8% | 4 | | Aug 2026 | Hiver | 400 | 5% | 5 | | Sep 2026 | Front | — | — | — | | Sep 2026 | Gmelius | — | — | — | | Sep 2026 | Helpwise | — | — | — | | Sep 2026 | Hiver | — | — | — | | Sep 2026 | Missive | — | — | — | ## What is being compared - **Front**: Measured on the search terms “front com”, “front email”, “front shared inbox” and “shared inbox front”, summed into one figure. - **Gmelius**: Measured on the search terms “gmelius”, “gmelius app”, “gmelius com” and “gmelius shared inbox”, summed into one figure. - **Helpwise**: Measured on the search terms “helpwise”, “helpwise app” and “helpwise io”, summed into one figure. - **Hiver**: Measured on the search terms “hiver gmail”, “hiver shared inbox” and “hiverhq com”, summed into one figure. - **Missive**: Measured on the search terms “missive app”, “missive shared inbox” and “missiveapp com”, summed into one figure. - [Front](/demand/global-en/brands/front) - [Gmelius](/demand/global-en/brands/gmelius) - [Helpwise](/demand/global-en/brands/helpwise) - [Hiver](/demand/global-en/brands/hiver) - [Missive](/demand/global-en/brands/missive) ## Methodology - [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Which brand is most popular in search among shared inbox platforms worldwide? In August 2026, Front was the most searched among shared inbox platforms worldwide, with an estimated 2.9K branded searches and 36.2% estimated Share of Search within this set. Worldwide · English terms: these are worldwide searches for English-language branded terms. ## Cite this page Brandwave. "Shared inbox platforms: Which brands are most popular in search?". https://gobrandwave.com/demand/global-en/categories/shared-inbox-platforms This page is also available as HTML at https://gobrandwave.com/demand/global-en/categories/shared-inbox-platforms. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.