---
title: "Omnichannel messaging platforms: Which brands are most popular in search?"
description: "Compare services and tools used to manage customer messages across multiple channels. Share of Search among Kommo, Chatwoot, Respond.io, Trengo and Re:amaze, the omnichannel messaging platforms Brandwave compares worldwide, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/categories/omnichannel-messaging-platforms"
publisher: "Brandwave"
---

# Omnichannel messaging platforms: Which brands are most popular in search?

Compare services and tools used to manage customer messages across multiple channels. Share of Search among Kommo, Chatwoot, Respond.io, Trengo and Re:amaze, the omnichannel messaging platforms Brandwave compares worldwide, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Competitive set**: Omnichannel messaging platforms
- **Market**: Global
- **Brands compared**: 5
- **Month measured**: Aug 2026
- **Highest Share of Search**: Kommo, 63.4%

## Which brand is most popular in search among omnichannel messaging platforms worldwide?

- In August 2026, Kommo was the most searched among omnichannel messaging platforms worldwide, with an estimated 189K branded searches and 63.4% estimated Share of Search within this set.
- Chatwoot is in 2nd place, 42.9 percentage points behind at 20.5% Share of Search.
- Across the 11 months ending August 2026, Kommo’s estimated Share of Search among omnichannel messaging platforms worldwide decreased from 72.1% to 63.4%.
- Across the 11 months ending August 2026, Chatwoot’s estimated Share of Search among omnichannel messaging platforms worldwide increased from 15.6% to 20.5%.
- Across the 11 months ending August 2026, Respond.io’s estimated Share of Search among omnichannel messaging platforms worldwide increased from 6.1% to 11.3%.
- Across the 11 months ending August 2026, Trengo’s estimated Share of Search among omnichannel messaging platforms worldwide decreased from 4.8% to 3.5%.
- Across the 11 months ending August 2026, Kommo’s estimated Share of Search among omnichannel messaging platforms worldwide peaked at 72.1% in October 2025 and was lowest at 60.5% in July 2026.
- Across the 11 months ending August 2026, Chatwoot’s estimated Share of Search among omnichannel messaging platforms worldwide peaked at 23.8% in July 2026 and was lowest at 15.1% in November 2025.
- Across the 11 months ending August 2026, Trengo’s estimated Share of Search among omnichannel messaging platforms worldwide peaked at 5.4% in December 2025 and was lowest at 3.5% in August 2026.
- Across the 11 months ending August 2026, Re:amaze held steady: its estimated Share of Search among omnichannel messaging platforms worldwide moved less than 0.5 percentage points.

## Compare search popularity between leading brands

- [Kommo vs Chatwoot: compare search popularity](/demand/global-en/compare/chatwoot-vs-kommo): 63.4% against 20.5% Share of Search.
- [Kommo vs Respond.io: compare search popularity](/demand/global-en/compare/kommo-vs-respond-io): 63.4% against 11.3% Share of Search.
- [Kommo vs Trengo: compare search popularity](/demand/global-en/compare/kommo-vs-trengo): 63.4% against 3.5% Share of Search.
- [Chatwoot vs Respond.io: compare search popularity](/demand/global-en/compare/chatwoot-vs-respond-io): 20.5% against 11.3% Share of Search.
- [Chatwoot vs Trengo: compare search popularity](/demand/global-en/compare/chatwoot-vs-trengo): 20.5% against 3.5% Share of Search.
- [Respond.io vs Trengo: compare search popularity](/demand/global-en/compare/respond-io-vs-trengo): 11.3% against 3.5% Share of Search.

## How did search popularity change for omnichannel messaging platforms worldwide in August 2026?

- In August 2026, Kommo gained estimated Share of Search among omnichannel messaging platforms worldwide, from 60.5% to 63.4%.
- In August 2026, Respond.io gained estimated Share of Search among omnichannel messaging platforms worldwide, from 10.4% to 11.3%.
- In August 2026, Chatwoot lost estimated Share of Search among omnichannel messaging platforms worldwide, from 23.8% to 20.5%.
- In August 2026, Trengo lost estimated Share of Search among omnichannel messaging platforms worldwide, from 4% to 3.5%.
- Estimated monthly branded searches for Re:amaze worldwide fell 16.8% over 11 measured months, from 4.7K to 3.9K in August 2026.

## Share of Search ranking

| Rank | Brand | Share of Search | Estimated monthly branded searches | Change vs prior month | Owned by |
| --- | --- | --- | --- | --- | --- |
| 1 | Kommo | 63.4% | 189K | -0.0% | Kommo |
| 2 | Chatwoot | 20.5% | 61K | -17.9% | Chatwoot |
| 3 | Respond.io | 11.3% | 33.8K | +3.6% | Respond.io |
| 4 | Trengo | 3.5% | 10.3K | -17.7% | Trengo |
| 5 | Re:amaze | 1.3% | 3.9K | -1.8% | Re:amaze |

## Historical estimated branded-search demand

| Month | Brand | Estimated monthly branded searches | Share of Search | Rank |
| --- | --- | --- | --- | --- |
| Oct 2025 | Kommo | 230K | 72.1% | 1 |
| Oct 2025 | Chatwoot | 49.9K | 15.6% | 2 |
| Oct 2025 | Respond.io | 19.3K | 6.1% | 3 |
| Oct 2025 | Trengo | 15.3K | 4.8% | 4 |
| Oct 2025 | Re:amaze | 4.7K | 1.5% | 5 |
| Nov 2025 | Kommo | 189K | 70.1% | 1 |
| Nov 2025 | Chatwoot | 40.8K | 15.1% | 2 |
| Nov 2025 | Respond.io | 22.7K | 8.4% | 3 |
| Nov 2025 | Trengo | 12.5K | 4.6% | 4 |
| Nov 2025 | Re:amaze | 4.6K | 1.7% | 5 |
| Dec 2025 | Kommo | 155K | 66% | 1 |
| Dec 2025 | Chatwoot | 40.8K | 17.4% | 2 |
| Dec 2025 | Respond.io | 21.8K | 9.3% | 3 |
| Dec 2025 | Trengo | 12.6K | 5.4% | 4 |
| Dec 2025 | Re:amaze | 4.7K | 2% | 5 |
| Jan 2026 | Kommo | 194K | 66.7% | 1 |
| Jan 2026 | Chatwoot | 49.8K | 17.1% | 2 |
| Jan 2026 | Respond.io | 26.7K | 9.2% | 3 |
| Jan 2026 | Trengo | 15.3K | 5.2% | 4 |
| Jan 2026 | Re:amaze | 5K | 1.7% | 5 |
| Feb 2026 | Kommo | 189K | 67.6% | 1 |
| Feb 2026 | Chatwoot | 49.8K | 17.8% | 2 |
| Feb 2026 | Respond.io | 23.6K | 8.4% | 3 |
| Feb 2026 | Trengo | 12.6K | 4.5% | 4 |
| Feb 2026 | Re:amaze | 4.7K | 1.7% | 5 |
| Mar 2026 | Kommo | 230K | 68.3% | 1 |
| Mar 2026 | Chatwoot | 60.9K | 18% | 2 |
| Mar 2026 | Respond.io | 28.9K | 8.6% | 3 |
| Mar 2026 | Trengo | 12.7K | 3.8% | 4 |
| Mar 2026 | Re:amaze | 4.7K | 1.4% | 5 |
| Apr 2026 | Kommo | 194K | 64.7% | 1 |
| Apr 2026 | Chatwoot | 60.9K | 20.3% | 2 |
| Apr 2026 | Respond.io | 27.7K | 9.2% | 3 |
| Apr 2026 | Trengo | 12.6K | 4.2% | 4 |
| Apr 2026 | Re:amaze | 4.6K | 1.5% | 5 |
| May 2026 | Kommo | 230K | 68.4% | 1 |
| May 2026 | Chatwoot | 60.9K | 18.1% | 2 |
| May 2026 | Respond.io | 28.9K | 8.6% | 3 |
| May 2026 | Trengo | 12.6K | 3.7% | 4 |
| May 2026 | Re:amaze | 4K | 1.2% | 5 |
| Jun 2026 | Kommo | 194K | 63.6% | 1 |
| Jun 2026 | Chatwoot | 61K | 20% | 2 |
| Jun 2026 | Respond.io | 33.8K | 11.1% | 3 |
| Jun 2026 | Trengo | 12.6K | 4.1% | 4 |
| Jun 2026 | Re:amaze | 3.9K | 1.3% | 5 |
| Jul 2026 | Kommo | 189K | 60.5% | 1 |
| Jul 2026 | Chatwoot | 74.4K | 23.8% | 2 |
| Jul 2026 | Respond.io | 32.6K | 10.4% | 3 |
| Jul 2026 | Trengo | 12.5K | 4% | 4 |
| Jul 2026 | Re:amaze | 4K | 1.3% | 5 |
| Aug 2026 | Kommo | 189K | 63.4% | 1 |
| Aug 2026 | Chatwoot | 61K | 20.5% | 2 |
| Aug 2026 | Respond.io | 33.8K | 11.3% | 3 |
| Aug 2026 | Trengo | 10.3K | 3.5% | 4 |
| Aug 2026 | Re:amaze | 3.9K | 1.3% | 5 |
| Sep 2026 | Chatwoot | — | — | — |
| Sep 2026 | Kommo | — | — | — |
| Sep 2026 | Re:amaze | — | — | — |
| Sep 2026 | Respond.io | — | — | — |
| Sep 2026 | Trengo | — | — | — |

## What is being compared

- **Chatwoot**: Measured on the search terms “chatwoot”, “chatwoot app” and “chatwoot com”, summed into one figure.
- **Kommo**: Measured on the search terms “kommo”, “kommo app”, “kommo com”, “kommo crm”, “kommo software” and “kommo whatsapp”, summed into one figure.
- **Re:amaze**: Measured on the search terms “re:amaze”, “reamaze” and “reamaze com”, summed into one figure.
- **Respond.io**: Measured on the search terms “respond.io”, “respond.io app” and “respondio”, summed into one figure.
- **Trengo**: Measured on the search terms “app trengo”, “trengo”, “trengo app”, “trengo com”, “trengo crm”, “trengo whatsapp” and “whatsapp trengo”, summed into one figure.

- [Chatwoot](/demand/global-en/brands/chatwoot)
- [Kommo](/demand/global-en/brands/kommo)
- [Re:amaze](/demand/global-en/brands/re-amaze)
- [Respond.io](/demand/global-en/brands/respond-io)
- [Trengo](/demand/global-en/brands/trengo)

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which brand is most popular in search among omnichannel messaging platforms worldwide?

In August 2026, Kommo was the most searched among omnichannel messaging platforms worldwide, with an estimated 189K branded searches and 63.4% estimated Share of Search within this set. Worldwide · English terms: these are worldwide searches for English-language branded terms.

## Cite this page

Brandwave. "Omnichannel messaging platforms: Which brands are most popular in search?". https://gobrandwave.com/demand/global-en/categories/omnichannel-messaging-platforms

This page is also available as HTML at https://gobrandwave.com/demand/global-en/categories/omnichannel-messaging-platforms. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.