--- title: "LiveChat vs Tidio: Which is searched more?" description: "Is LiveChat or Tidio more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Conversational marketing platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/categories/conversational-marketing-platforms/compare/livechat-vs-tidio" publisher: "Brandwave" --- # LiveChat vs Tidio: Which is searched more? Is LiveChat or Tidio more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Conversational marketing platforms set worldwide. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: LiveChat and Tidio - **Competitive set**: Conversational marketing platforms - **Market**: Global - **Month measured**: Sep 2026 - **LiveChat Share of Search**: 2.2% - **Tidio Share of Search**: 62.8% ## Is LiveChat or Tidio more popular in search? - In September 2026, Tidio had more branded searches than LiveChat among conversational marketing platforms worldwide. Tidio had about 28,400 branded searches, while LiveChat had 1,000. Tidio made up 62.8% of all conversational marketing platform searches we track, and LiveChat accounted for 2.2%. - Tidio was ahead of LiveChat in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, LiveChat’s share of searches among conversational marketing platforms worldwide moved from 7.2% to 2.2%, and its estimated monthly branded searches moved from 6.6K to 1K. - Across the 12 months ending September 2026, Tidio’s share of searches among conversational marketing platforms worldwide moved from 56% to 62.8%, and its estimated monthly branded searches moved from 51.4K to 28.4K. ## Top conversational marketing platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Tidio was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. LiveChat was mentioned in two out of five: not in any of the three ChatGPT answers, but in both Google AI Overviews. Tidio was listed before LiveChat in three out of four answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Intercom | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | Qualified | 2nd | 3 of 3 | 0 of 2 | 3 of 5 | | Manychat | 3rd | 2 of 3 | 0 of 2 | 2 of 5 | | Tidio | 4th | 3 of 3 | 0 of 2 | 3 of 5 | | LiveChat | 5th | 0 of 3 | 2 of 2 | 2 of 5 | | Landbot | 6th | 1 of 3 | 0 of 2 | 1 of 5 | | Conversica | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about conversational marketing platforms - Asked ChatGPT "Which conversational marketing platform should I use?": 1. Intercom, 2. Manychat, 3. Qualified, 4. Tidio - Asked ChatGPT "What are the best conversational marketing platforms?": 1. Intercom, 2. Manychat, 3. Qualified, 4. Tidio, 5. Landbot - Asked ChatGPT "What's the best conversational marketing platform for website leads?": 1. Qualified, 2. Intercom, 3. Tidio - Searched Google, AI Overview "conversational marketing platform": 1. Intercom, 2. LiveChat - Searched Google, AI Overview "website chat software": 1. LiveChat Not named in any answer: Conversica. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How did search popularity change for conversational marketing platforms worldwide in September 2026? - In September 2026, LiveChat lost share of searches among conversational marketing platforms worldwide, from 6.4% to 2.2%. - Estimated monthly branded searches for Tidio worldwide fell 44.7% over 12 measured months, from 51.4K to 28.4K in September 2026. ## Month by month | Month | LiveChat estimated searches | LiveChat Share of Search | LiveChat rank | Tidio estimated searches | Tidio Share of Search | Tidio rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 6.6K | 7.2% | 3 | 51.4K | 56% | 1 | | Nov 2025 | 5.4K | 5.9% | 3 | 51.9K | 57.1% | 1 | | Dec 2025 | 2.9K | 4.3% | 3 | 42.4K | 62.2% | 1 | | Jan 2026 | 3.6K | 4.3% | 3 | 51.4K | 61.7% | 1 | | Feb 2026 | 9.9K | 12.2% | 3 | 42.9K | 52.8% | 1 | | Mar 2026 | 9.9K | 11% | 3 | 56.1K | 62.1% | 1 | | Apr 2026 | 2.9K | 3.7% | 3 | 51.9K | 65.6% | 1 | | May 2026 | 3.6K | 5.2% | 3 | 42.9K | 61.5% | 1 | | Jun 2026 | 4.4K | 7.4% | 3 | 35K | 58.9% | 1 | | Jul 2026 | 2.4K | 5% | 3 | 28.7K | 60.2% | 1 | | Aug 2026 | 2.9K | 6.4% | 3 | 28.4K | 63.1% | 1 | | Sep 2026 | 1K | 2.2% | 4 | 28.4K | 62.8% | 1 | ## How each brand is measured Brandwave collects information about searches that people make online using LiveChat’s and Tidio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **LiveChat**: Measured on the search term “livechat software”. - **Tidio**: Measured on the search terms “tidio”, “tidio chat bot” and “tidio chatbot”, summed into one figure. - [LiveChat profile](/demand/global-en/brands/livechat) - [Tidio profile](/demand/global-en/brands/tidio) - [All conversational marketing platforms worldwide](/demand/global-en/categories/conversational-marketing-platforms): The set both shares are measured inside, 7 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is LiveChat or Tidio more popular in search? In September 2026, Tidio had more branded searches than LiveChat among conversational marketing platforms worldwide. Tidio had about 28,400 branded searches, while LiveChat had 1,000. Tidio made up 62.8% of all conversational marketing platform searches we track, and LiveChat accounted for 2.2%. ## Cite this page Brandwave. "LiveChat vs Tidio: Which is searched more?". https://gobrandwave.com/demand/global-en/categories/conversational-marketing-platforms/compare/livechat-vs-tidio This page is also available as HTML at https://gobrandwave.com/demand/global-en/categories/conversational-marketing-platforms/compare/livechat-vs-tidio. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.