--- title: "CSG: search popularity and Share of Search worldwide" description: "CSG is a customer engagement platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/brands/csg" publisher: "Brandwave" --- # CSG: search popularity and Share of Search worldwide CSG is a customer engagement platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Brand**: CSG - **Market**: Global - **Measured month**: Aug 2026 - **Share of Search among telecom software**: 3.2% ## Where the brand sits | Competitive set | Rank | Share of Search | Estimated monthly branded searches | | --- | --- | --- | --- | | Telecom software | 3 | 3.2% | 165K | | Customer journey analytics | 1 | 60.7% | 165K | - [Telecom software](/demand/global-en/categories/telecom-software) - [Customer journey analytics](/demand/global-en/categories/customer-journey-analytics) ## How has branded search demand for CSG changed worldwide over the last 12 months? - Across the 11 months ending August 2026, estimated monthly branded searches for CSG worldwide fell from 368K to 165K. - Across the 11 months ending August 2026, CSG’s estimated Share of Search among telecom software worldwide decreased from 5.7% to 3.2%. - Across the 11 months ending August 2026, CSG’s estimated Share of Search among telecom software worldwide peaked at 9.8% in February 2026 and was lowest at 3% in July 2026. - Across the 11 months ending August 2026, CSG’s estimated Share of Search among customer journey analytics worldwide decreased from 73.1% to 60.7%. - Across the 11 months ending August 2026, CSG’s estimated Share of Search among customer journey analytics worldwide peaked at 78.8% in January 2026 and was lowest at 57.9% in May 2026. ## How did search popularity change for telecom software worldwide in August 2026? - In August 2026, Huawei gained estimated Share of Search among telecom software worldwide, from 60.2% to 64.5%. - In August 2026, Nokia lost estimated Share of Search among telecom software worldwide, from 33% to 28.9%. - In August 2026, CSG rose from 4th to 3rd among telecom software worldwide. - In August 2026, Ericsson fell from 3rd to 4th among telecom software worldwide. - Estimated monthly branded searches for Netcracker worldwide fell 33.1% over 11 measured months, from 14.8K to 9.9K in August 2026. - Estimated monthly branded searches for Amdocs worldwide fell 28.6% over 11 measured months, from 70 to 50 in August 2026. ## How did search popularity change for customer journey analytics worldwide in August 2026? - In August 2026, CSG gained estimated Share of Search among customer journey analytics worldwide, from 59.4% to 60.7%. - In August 2026, Pointillist gained estimated Share of Search among customer journey analytics worldwide, from 21.8% to 22.3%. - In August 2026, Adobe Workfront lost estimated Share of Search among customer journey analytics worldwide, from 12.3% to 10.3%. - Estimated monthly branded searches for Thunderhead worldwide fell 18.5% over 11 measured months, from 22.2K to 18.1K in August 2026. - Estimated monthly branded searches for ClickFox worldwide fell 17.6% over 11 measured months, from 170 to 140 in August 2026. ## Historical estimated branded-search demand | Month | Competitive set | Estimated monthly branded searches | Share of Search | Rank | | --- | --- | --- | --- | --- | | Oct 2025 | Telecom software | 368K | 5.7% | 3 | | Nov 2025 | Telecom software | 246K | 3.9% | 3 | | Dec 2025 | Telecom software | 201K | 3.8% | 3 | | Jan 2026 | Telecom software | 450K | 8.1% | 3 | | Feb 2026 | Telecom software | 450K | 9.8% | 3 | | Mar 2026 | Telecom software | 201K | 3.8% | 3 | | Apr 2026 | Telecom software | 201K | 4.1% | 3 | | May 2026 | Telecom software | 165K | 3.2% | 3 | | Jun 2026 | Telecom software | 165K | 3.8% | 4 | | Jul 2026 | Telecom software | 135K | 3% | 4 | | Aug 2026 | Telecom software | 165K | 3.2% | 3 | | Sep 2026 | Telecom software | — | — | — | | Oct 2025 | Customer journey analytics | 368K | 73.1% | 1 | | Nov 2025 | Customer journey analytics | 246K | 66.4% | 1 | | Dec 2025 | Customer journey analytics | 201K | 65.7% | 1 | | Jan 2026 | Customer journey analytics | 450K | 78.8% | 1 | | Feb 2026 | Customer journey analytics | 450K | 78.5% | 1 | | Mar 2026 | Customer journey analytics | 201K | 61.3% | 1 | | Apr 2026 | Customer journey analytics | 201K | 58.4% | 1 | | May 2026 | Customer journey analytics | 165K | 57.9% | 1 | | Jun 2026 | Customer journey analytics | 165K | 60.5% | 1 | | Jul 2026 | Customer journey analytics | 135K | 59.4% | 1 | | Aug 2026 | Customer journey analytics | 165K | 60.7% | 1 | | Sep 2026 | Customer journey analytics | — | — | — | ## How is CSG measured? Brandwave collects information about searches that people make online using CSG’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading. - “csg” ## Which telecom software compete with CSG? - [Huawei](/demand/global-en/brands/huawei): Head-to-head: /demand/global-en/compare/csg-vs-huawei - [Nokia](/demand/global-en/brands/nokia): Head-to-head: /demand/global-en/compare/csg-vs-nokia - [Ericsson](/demand/global-en/brands/ericsson): Head-to-head: /demand/global-en/compare/csg-vs-ericsson - [Netcracker](/demand/global-en/brands/netcracker): Head-to-head: /demand/global-en/compare/csg-vs-netcracker - [Amdocs](/demand/global-en/brands/amdocs): Head-to-head: /demand/global-en/compare/amdocs-vs-csg ## Methodology - [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Cite this page Brandwave. "CSG: search popularity and Share of Search worldwide". https://gobrandwave.com/demand/global-en/brands/csg This page is also available as HTML at https://gobrandwave.com/demand/global-en/brands/csg. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.