---
title: "Catalyst: search popularity and Share of Search worldwide"
description: "Catalyst is a customer success platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/global-en/brands/catalyst-cs"
publisher: "Brandwave"
---

# Catalyst: search popularity and Share of Search worldwide

Catalyst is a customer success platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Brand**: Catalyst
- **Market**: Global
- **Measured month**: Aug 2026
- **Share of Search among customer retention platforms**: 93.1%

## Where the brand sits

| Competitive set | Rank | Share of Search | Estimated monthly branded searches |
| --- | --- | --- | --- |
| Customer retention platforms | 1 | 93.1% | 450K |

- [Customer retention platforms](/demand/global-en/categories/customer-retention-platforms)

## How has branded search demand for Catalyst changed worldwide over the last 12 months?

- Across the 11 months ending August 2026, estimated monthly branded searches for Catalyst worldwide fell from 550K to 450K.
- Across the 11 months ending August 2026, Catalyst’s estimated Share of Search among customer retention platforms worldwide decreased from 93.9% to 93.1%.
- Across the 11 months ending August 2026, Catalyst’s estimated Share of Search among customer retention platforms worldwide peaked at 94.7% in January 2026 and was lowest at 90.3% in November 2025.

## How did search popularity change for customer retention platforms worldwide in August 2026?

- In August 2026, Vitally overtook ChurnZero to rank 3rd among customer retention platforms worldwide, at 2.1%.
- In August 2026, Catalyst lost estimated Share of Search among customer retention platforms worldwide, from 94.1% to 93.1%.
- Estimated monthly branded searches for Custify worldwide fell 37.3% over 11 measured months, from 1.6K to 1K in August 2026.
- Estimated monthly branded searches for ChurnZero worldwide fell 18.5% over 11 measured months, from 5.4K to 4.4K in August 2026.
- Estimated monthly branded searches for Gainsight worldwide fell 18.5% over 11 measured months, from 22.2K to 18.1K in August 2026.

## Historical estimated branded-search demand

| Month | Competitive set | Estimated monthly branded searches | Share of Search | Rank |
| --- | --- | --- | --- | --- |
| Oct 2025 | Customer retention platforms | 550K | 93.9% | 1 |
| Nov 2025 | Customer retention platforms | 450K | 90.3% | 1 |
| Dec 2025 | Customer retention platforms | 450K | 91.8% | 1 |
| Jan 2026 | Customer retention platforms | 550K | 94.7% | 1 |
| Feb 2026 | Customer retention platforms | 450K | 93.1% | 1 |
| Mar 2026 | Customer retention platforms | 450K | 93.5% | 1 |
| Apr 2026 | Customer retention platforms | 450K | 93.1% | 1 |
| May 2026 | Customer retention platforms | 450K | 93.8% | 1 |
| Jun 2026 | Customer retention platforms | 450K | 92.3% | 1 |
| Jul 2026 | Customer retention platforms | 368K | 94.1% | 1 |
| Aug 2026 | Customer retention platforms | 450K | 93.1% | 1 |
| Sep 2026 | Customer retention platforms | — | — | — |

## How is Catalyst measured?

Brandwave collects information about searches that people make online using Catalyst’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

- “catalyst”

## Which customer retention platforms compete with Catalyst?

- [Gainsight](/demand/global-en/brands/gainsight): Head-to-head: /demand/global-en/compare/catalyst-cs-vs-gainsight
- [Vitally](/demand/global-en/brands/vitally): Head-to-head: /demand/global-en/compare/catalyst-cs-vs-vitally
- [ChurnZero](/demand/global-en/brands/churnzero): Head-to-head: /demand/global-en/compare/catalyst-cs-vs-churnzero
- [Custify](/demand/global-en/brands/custify): Head-to-head: /demand/global-en/compare/catalyst-cs-vs-custify

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Cite this page

Brandwave. "Catalyst: search popularity and Share of Search worldwide". https://gobrandwave.com/demand/global-en/brands/catalyst-cs

This page is also available as HTML at https://gobrandwave.com/demand/global-en/brands/catalyst-cs. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.