--- title: "BMC Helix: search popularity and Share of Search worldwide" description: "BMC Helix is a service management platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/brands/bmc-helix" publisher: "Brandwave" --- # BMC Helix: search popularity and Share of Search worldwide BMC Helix is a service management platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Brand**: BMC Helix - **Market**: Global - **Measured month**: Aug 2026 - **Share of Search among service desk software**: 2.5% ## Where the brand sits | Competitive set | Rank | Share of Search | Estimated monthly branded searches | | --- | --- | --- | --- | | Service desk software | 5 | 2.5% | 14.8K | | Cmdb platforms | 2 | 3.1% | 14.8K | - [Service desk software](/demand/global-en/categories/service-desk-software) - [Cmdb platforms](/demand/global-en/categories/cmdb-platforms) ## How has branded search demand for BMC Helix changed worldwide over the last 12 months? - Across the 11 months ending August 2026, estimated monthly branded searches for BMC Helix worldwide rose from 12.1K to 14.8K. - Across the 11 months ending August 2026, BMC Helix’s estimated Share of Search among service desk software worldwide increased from 2% to 2.5%. - Across the 11 months ending August 2026, BMC Helix’s estimated Share of Search among cmdb platforms worldwide increased from 2.5% to 3.1%. ## How did search popularity change for service desk software worldwide in August 2026? - In August 2026, ServiceNow gained estimated Share of Search among service desk software worldwide, from 76.7% to 77.4%. - In August 2026, Jira Service Management lost estimated Share of Search among service desk software worldwide, from 6.6% to 5.7%. - BMC Helix’s estimated Share of Search among service desk software worldwide has gained ground for 3 months in a row, from 1.7% to 2.5% in August 2026. - In August 2026, Freshservice rose from 4th to 3rd among service desk software worldwide. - Estimated monthly branded searches for ManageEngine worldwide fell 18.2% over 11 measured months, from 60.5K to 49.5K in August 2026. ## How did search popularity change for cmdb platforms worldwide in August 2026? - In August 2026, ServiceNow gained estimated Share of Search among cmdb platforms worldwide, from 92.5% to 93.2%. - In August 2026, EasyVista lost estimated Share of Search among cmdb platforms worldwide, from 1.7% to 1.1%. - BMC Helix’s estimated Share of Search among cmdb platforms worldwide has gained ground for 3 months in a row, from 2.1% to 3.1% in August 2026. - Estimated monthly branded searches for Device42 worldwide fell 33.3% over 11 measured months, from 6.6K to 4.4K in August 2026. - Estimated monthly branded searches for Cherwell worldwide fell 18.2% over 11 measured months, from 9.9K to 8.1K in August 2026. ## Historical estimated branded-search demand | Month | Competitive set | Estimated monthly branded searches | Share of Search | Rank | | --- | --- | --- | --- | --- | | Oct 2025 | Service desk software | 12.1K | 2% | 5 | | Nov 2025 | Service desk software | 12.1K | 2.4% | 5 | | Dec 2025 | Service desk software | 9.9K | 2% | 5 | | Jan 2026 | Service desk software | 12.1K | 2% | 5 | | Feb 2026 | Service desk software | 12.1K | 2.1% | 5 | | Mar 2026 | Service desk software | 12.1K | 2% | 5 | | Apr 2026 | Service desk software | 12.1K | 1.7% | 5 | | May 2026 | Service desk software | 12.1K | 1.7% | 5 | | Jun 2026 | Service desk software | 14.8K | 2.1% | 5 | | Jul 2026 | Service desk software | 14.8K | 2.5% | 5 | | Aug 2026 | Service desk software | 14.8K | 2.5% | 5 | | Sep 2026 | Service desk software | — | — | — | | Oct 2025 | Cmdb platforms | 12.1K | 2.5% | 2 | | Nov 2025 | Cmdb platforms | 12.1K | 3% | 2 | | Dec 2025 | Cmdb platforms | 9.9K | 2.5% | 2 | | Jan 2026 | Cmdb platforms | 12.1K | 2.5% | 2 | | Feb 2026 | Cmdb platforms | 12.1K | 2.5% | 2 | | Mar 2026 | Cmdb platforms | 12.1K | 2.5% | 2 | | Apr 2026 | Cmdb platforms | 12.1K | 2.1% | 2 | | May 2026 | Cmdb platforms | 12.1K | 2.1% | 2 | | Jun 2026 | Cmdb platforms | 14.8K | 2.5% | 2 | | Jul 2026 | Cmdb platforms | 14.8K | 3% | 2 | | Aug 2026 | Cmdb platforms | 14.8K | 3.1% | 2 | | Sep 2026 | Cmdb platforms | — | — | — | ## How is BMC Helix measured? Brandwave collects information about searches that people make online using BMC Helix’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading. - “bmc helix” ## Which service desk software compete with BMC Helix? - [ServiceNow](/demand/global-en/brands/servicenow): Head-to-head: /demand/global-en/compare/bmc-helix-vs-servicenow - [ManageEngine](/demand/global-en/brands/manageengine): Head-to-head: /demand/global-en/compare/bmc-helix-vs-manageengine - [Freshservice](/demand/global-en/brands/freshservice): Head-to-head: /demand/global-en/compare/bmc-helix-vs-freshservice - [Jira Service Management](/demand/global-en/brands/jira-service-management): Head-to-head: /demand/global-en/compare/bmc-helix-vs-jira-service-management ## Methodology - [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Cite this page Brandwave. "BMC Helix: search popularity and Share of Search worldwide". https://gobrandwave.com/demand/global-en/brands/bmc-helix This page is also available as HTML at https://gobrandwave.com/demand/global-en/brands/bmc-helix. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.