--- title: "How popular is Adobe Customer Journey Analytics? Searches and AI answers worldwide" description: "Adobe Customer Journey Analytics joins customer data across channels for analysis. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/global-en/brands/adobe-customer-journey-analytics" publisher: "Brandwave" --- # How popular is Adobe Customer Journey Analytics? Searches and AI answers worldwide Adobe Customer Journey Analytics joins customer data across channels for analysis. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Brand**: Adobe Customer Journey Analytics - **Owned by**: Adobe - **Market**: Global - **Measured month**: Sep 2026 - **Share of Search among customer journey analytics**: 0.45% ## Where does Adobe Customer Journey Analytics compete? | Competitive set | Rank | Share of Search | Estimated monthly branded searches | | --- | --- | --- | --- | | Customer journey analytics | 9 | 0.45% | 1.3K | - [Customer journey analytics](/demand/global-en/categories/customer-journey-analytics) ## Top customer journey analytics in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Adobe Customer Journey Analytics was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Adobe Customer Journey Analytics is the second most recommended of the 11. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Contentsquare | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | Adobe Customer Journey Analytics | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | Mixpanel | 3rd | 2 of 3 | 0 of 2 | 2 of 5 | | UXPressia | 4th | 1 of 3 | 1 of 2 | 2 of 5 | | Amplitude | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | Fullstory | 6th | 2 of 3 | 0 of 2 | 2 of 5 | | Glassbox | 7th | 2 of 3 | 0 of 2 | 2 of 5 | | CSG | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Thunderhead | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Adobe Workfront | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | ClickFox | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about customer journey analytics - Asked ChatGPT "Which customer journey analytics platform should I use?": 1. Mixpanel, 2. Adobe Customer Journey Analytics, 3. Amplitude, 4. Contentsquare - Asked ChatGPT "What are the best customer journey analytics platforms?": 1. Contentsquare, 2. Adobe Customer Journey Analytics, 3. Amplitude, 4. Fullstory, 5. Mixpanel, 6. Glassbox - Asked ChatGPT "What's the best customer journey analytics platform for customer journey mapping?": 1. Contentsquare, 2. Adobe Customer Journey Analytics, 3. Glassbox, 4. Fullstory, 5. UXPressia - Searched Google, AI Overview "customer journey analytics": 1. Adobe Customer Journey Analytics - Searched Google, AI Overview "customer journey mapping software": 1. UXPressia, 2. Contentsquare Not named in any answer: CSG, Thunderhead, Adobe Workfront and ClickFox. Brands are listed in the order each answer named them. The answers were collected in the United States on October 20, 2026. ## How has branded search demand for Adobe Customer Journey Analytics changed worldwide over the last 12 months? - Across the 11 months ending September 2026, estimated monthly branded searches for Adobe Customer Journey Analytics worldwide rose from 880 to 1.3K. - Across the 11 months ending September 2026, Adobe Customer Journey Analytics’ share of searches among customer journey analytics worldwide held steady, from 0.19% to 0.45%. ## How did search popularity change for customer journey analytics worldwide in September 2026? - In September 2026, Contentsquare overtook Thunderhead and Fullstory to rank 3rd among customer journey analytics worldwide, with 6.3% of the searches. - In September 2026, Mixpanel gained share of searches among customer journey analytics worldwide, from 15.1% to 21.3%. - In September 2026, CSG lost share of searches among customer journey analytics worldwide, from 60.7% to 57.4%. - In September 2026, Fullstory lost share of searches among customer journey analytics worldwide, from 5.5% to 3.5%. - In September 2026, Thunderhead lost share of searches among customer journey analytics worldwide, from 6.7% to 5.1%. - UXPressia’s share of searches among customer journey analytics worldwide has gained ground for 3 months in a row, from 0.65% to 1.3% in September 2026. ## Historical estimated branded-search demand | Month | Competitive set | Estimated monthly branded searches | Share of Search | Rank | | --- | --- | --- | --- | --- | | Nov 2025 | Customer journey analytics | 880 | 0.19% | 9 | | Dec 2025 | Customer journey analytics | 1.3K | 0.37% | 9 | | Jan 2026 | Customer journey analytics | 1.3K | 0.22% | 9 | | Feb 2026 | Customer journey analytics | 1.6K | 0.28% | 9 | | Mar 2026 | Customer journey analytics | 1.9K | 0.58% | 9 | | Apr 2026 | Customer journey analytics | 1.6K | 0.49% | 9 | | May 2026 | Customer journey analytics | 2.9K | 1.1% | 8 | | Jun 2026 | Customer journey analytics | 1.9K | 0.65% | 8 | | Jul 2026 | Customer journey analytics | 1.3K | 0.53% | 9 | | Aug 2026 | Customer journey analytics | 1K | 0.37% | 9 | | Sep 2026 | Customer journey analytics | 1.3K | 0.45% | 9 | | Oct 2026 | Customer journey analytics | — | — | — | ## How are Adobe Customer Journey Analytics’ branded searches counted? Brandwave collects information about searches that people make online using Adobe Customer Journey Analytics’ name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading. - “adobe customer journey analytics” ## Which customer journey analytics compete with Adobe Customer Journey Analytics? - [CSG](/demand/global-en/brands/csg) - [Mixpanel](/demand/global-en/brands/mixpanel) - [Contentsquare](/demand/global-en/brands/contentsquare) - [Thunderhead](/demand/global-en/brands/thunderhead) - [Fullstory](/demand/global-en/brands/fullstory) - [Adobe Workfront](/demand/global-en/brands/adobe-workfront): Head-to-head: /demand/global-en/compare/adobe-customer-journey-analytics-vs-adobe-workfront - [UXPressia](/demand/global-en/brands/uxpressia): Head-to-head: /demand/global-en/compare/adobe-customer-journey-analytics-vs-uxpressia - [Amplitude](/demand/global-en/brands/amplitude): Head-to-head: /demand/global-en/compare/adobe-customer-journey-analytics-vs-amplitude - [ClickFox](/demand/global-en/brands/clickfox): Head-to-head: /demand/global-en/compare/adobe-customer-journey-analytics-vs-clickfox - [Glassbox](/demand/global-en/brands/glassbox): Head-to-head: /demand/global-en/compare/adobe-customer-journey-analytics-vs-glassbox ## Who owns Adobe Customer Journey Analytics? Adobe Customer Journey Analytics is owned by Adobe. Brandwave also tracks Magento, Adobe Acrobat, Adobe Analytics, Adobe Animate, Adobe Experience Platform Tags, Adobe Express, Adobe Firefly, Adobe Fresco, Adobe Illustrator, Adobe InDesign, Adobe Lightroom, Adobe Marketo Engage, Adobe Photoshop, Adobe Portfolio, Adobe Premiere Pro, Adobe Stock, Adobe Target and Adobe Workfront, owned by the same company, worldwide. - [Adobe](/demand/global-en/companies/adobe): Owns 20 tracked brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Who owns Adobe Customer Journey Analytics? Adobe Customer Journey Analytics is owned by Adobe. Brandwave also tracks Magento, Adobe Acrobat, Adobe Analytics, Adobe Animate, Adobe Experience Platform Tags, Adobe Express, Adobe Firefly, Adobe Fresco, Adobe Illustrator, Adobe InDesign, Adobe Lightroom, Adobe Marketo Engage, Adobe Photoshop, Adobe Portfolio, Adobe Premiere Pro, Adobe Stock, Adobe Target and Adobe Workfront, owned by the same company, worldwide. ## Cite this page Brandwave. "How popular is Adobe Customer Journey Analytics? Searches and AI answers worldwide". https://gobrandwave.com/demand/global-en/brands/adobe-customer-journey-analytics This page is also available as HTML at https://gobrandwave.com/demand/global-en/brands/adobe-customer-journey-analytics. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.