--- title: "ShiftCare vs SupportAbility: Which is searched more in Australia?" description: "Is ShiftCare or SupportAbility more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Disability support software set in Australia. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/au/compare/shiftcare-software-vs-supportability" publisher: "Brandwave" --- # ShiftCare vs SupportAbility: Which is searched more in Australia? Is ShiftCare or SupportAbility more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Disability support software set in Australia. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: ShiftCare and SupportAbility - **Competitive set**: Disability support software - **Market**: Australia - **Month measured**: Sep 2026 - **ShiftCare Share of Search**: 89.4% - **SupportAbility Share of Search**: 1.9% ## Is ShiftCare or SupportAbility more popular in search? - In September 2026, ShiftCare had more branded searches than SupportAbility among disability support software in Australia. ShiftCare had about 18,100 branded searches, while SupportAbility had 390. ShiftCare made up 89.4% of all disability support software searches we track, and SupportAbility accounted for 1.9%. - ShiftCare was ahead of SupportAbility in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, ShiftCare’s share of searches among disability support software in Australia moved from 90% to 89.4%, and its estimated monthly branded searches moved from 22.2K to 18.1K. - Across the 12 months ending September 2026, SupportAbility’s share of searches among disability support software in Australia moved from 2.4% to 1.9%, and its estimated monthly branded searches moved from 590 to 390. ## Top disability support software in ChatGPT and Google AI Overviews In three ChatGPT questions and one Google AI Overview, ShiftCare appeared in all four answers. SupportAbility was mentioned in two out of four: in two of the three ChatGPT answers, but not in the Google AI Overview. ShiftCare was listed before SupportAbility in every answer. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | ShiftCare | 1st | 3 of 3 | 1 of 1 | 4 of 4 | | Brevity | 2nd | 3 of 3 | 1 of 1 | 4 of 4 | | Lumary | 3rd | 3 of 3 | 0 of 1 | 3 of 4 | | SupportAbility | 4th | 2 of 3 | 0 of 1 | 2 of 4 | | CareMaster | Not ranked | 0 of 3 | 0 of 1 | 0 of 4 | ## Every AI answer about disability support software - Asked ChatGPT "Which disability support software should I use in Australia?": 1. ShiftCare, 2. Lumary, 3. Brevity - Asked ChatGPT "What are the best disability support software tools in Australia?": 1. ShiftCare, 2. Brevity, 3. SupportAbility, 4. Lumary - Asked ChatGPT "What's the best disability support software in Australia for a disability provider?": 1. ShiftCare, 2. Brevity, 3. SupportAbility, 4. Lumary - Searched Google, AI Overview "ndis provider software": 1. ShiftCare, 2. Brevity Not named in any answer: CareMaster. Brands are listed in the order each answer named them. The answers were collected in Australia on October 19, 2026. ## How did search popularity change for Australia disability support software in September 2026? - In September 2026, ShiftCare gained share of searches among disability support software in Australia, from 88.5% to 89.4%. - In September 2026, SupportAbility lost share of searches among disability support software in Australia, from 2.9% to 1.9%. ## Month by month | Month | ShiftCare estimated searches | ShiftCare Share of Search | ShiftCare rank | SupportAbility estimated searches | SupportAbility Share of Search | SupportAbility rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 22.2K | 90% | 1 | 590 | 2.4% | 4 | | Nov 2025 | 18.1K | 87.4% | 1 | 590 | 2.8% | 4 | | Dec 2025 | 18.1K | 90.4% | 1 | 390 | 1.9% | 4 | | Jan 2026 | 18.1K | 88.6% | 1 | 480 | 2.3% | 4 | | Feb 2026 | 18.1K | 87.6% | 1 | 590 | 2.9% | 4 | | Mar 2026 | 22.2K | 88.9% | 1 | 720 | 2.9% | 4 | | Apr 2026 | 18.1K | 89.2% | 1 | 480 | 2.4% | 4 | | May 2026 | 22.2K | 89.9% | 1 | 590 | 2.4% | 4 | | Jun 2026 | 18.1K | 88.4% | 1 | 590 | 2.9% | 4 | | Jul 2026 | 18.1K | 88.2% | 1 | 590 | 2.9% | 4 | | Aug 2026 | 18.1K | 88.5% | 1 | 590 | 2.9% | 4 | | Sep 2026 | 18.1K | 89.4% | 1 | 390 | 1.9% | 4 | ## How each brand is measured Brandwave collects information about searches that people make online using ShiftCare’s and SupportAbility’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **ShiftCare**: Measured on the search term “shiftcare”. - **SupportAbility**: Measured on the search term “supportability”. - [ShiftCare profile](/demand/au/brands/shiftcare-software) - [SupportAbility profile](/demand/au/brands/supportability) - [All disability support software in Australia](/demand/au/categories/au-disability-support-software): The set both shares are measured inside, 5 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is ShiftCare or SupportAbility more popular in search? In September 2026, ShiftCare had more branded searches than SupportAbility among disability support software in Australia. ShiftCare had about 18,100 branded searches, while SupportAbility had 390. ShiftCare made up 89.4% of all disability support software searches we track, and SupportAbility accounted for 1.9%. ## Cite this page Brandwave. "ShiftCare vs SupportAbility: Which is searched more in Australia?". https://gobrandwave.com/demand/au/compare/shiftcare-software-vs-supportability This page is also available as HTML at https://gobrandwave.com/demand/au/compare/shiftcare-software-vs-supportability. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.